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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,089 Reviews

1,089 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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October 04, 2019

Volvo service Sharon and Matt go above and beyond. It's always a pleasant experience when I have to get repairs done. They take the time to explain options and ha More

by Punxsutawney's S80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 09, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 04, 2019

The experience-as usual--was perfect!! The Staff is always friendly--and caring!! Work was excellent--and timely!! Took the time to communicate what was going to happen--and when the job wo More

by jjluecke2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 09, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 03, 2019

The Best service team around!! From beginning to end there service team ensures 100% customer satisfaction. My car also was returned to me washed, and cleaned on the inside. Perfect More

by kashunnarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist was excellent also., Steve Hanson, Matt Ketchum
Oct 09, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 03, 2019

Pleasant The entire process involved is easy. Making the appointment, having the repair, and receiving updates is very professional. This plays strongly in my More

by tssdonnah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 09, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 02, 2019

Quick Service Turnaround My backup battery for my XC 90 T8 had a service light pop up on my instrument panel. The appointment was made at my convenience and the service was More

by Volvo XC 90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Oct 02, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 02, 2019

Attentive, Thorough and Professional I purchased my Volvo XC90 from Ferman Volvo in 2012 and only let this fantastic service team work on my car. Trust is the ultimate compliment and the More

by KELLEYDAWN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde , Matt Ketchum
Oct 03, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 02, 2019

Great service! Friendly staff! This dealership has knowledgeable people in sales and service. They also understand the customer's needs and are willing to help. I would recommend th More

by Paulette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Steve Hanson, Matt Ketchum
Oct 03, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 21, 2019

Exceptional My service went great like always and my vehicle was clean when I got it back. I look forward to my next visit to Volvo. More

by zm5769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 20, 2019

Done well Service was done well. Thank you, Matt and Special appreciation and thanks for Sharon O'Connor who did an excellent job in guiding the process and out More

by ghealey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Ketchum
Sep 25, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 20, 2019

Excellent, as always! My Volvo was serviced quickly and efficiently, as usual! One, call, and my tire issues were solved. Thank you very much! The service department is More

by johngsullivanmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 25, 2019 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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