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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,127 Reviews

1,127 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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January 30, 2025

Always a great experience at Ferman Volvo. We have no complaints and will be back! More

by haleyapasqualone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kashtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Everyone I’ve encountered at Volvo have been friendly and professional. They explained situation with car thoroughly. More

by josebrito1570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

My experience with the service department was superb! They are informative and very punctual with the completion of the requested service for my vehicle. More

by JULIOM908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I was extremely pleased from the second I walked in to the second left. The way I was treated and how my car was cared for More

by amycross29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Very happy with my experience in having my car service done with them. I needed a new battery and they got me right in. More

by fxlr1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

The service Department at Ferman Volvo provides exemplary customer service and provides a high level of professionalism and communication! I highly recommend! More

by kgreilly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 24, 2025

Excellent Customer Service! !! Super Friendly and quick. Sharon & James follow-up the Mystery and fix the problem!!!! More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 18, 2025

Jim Baker was very thorough with his explanation of my cars features. He took the time to get my app set up as well. More

by lwaltonfive
Workmanship
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 18, 2025

Amazing customer service! I received an unbeatable price. Not only do I highly recommend, but I would return to them for future.Volvo purchases. More

by jenajanecek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 16, 2025

Really bad. Really bad. Really bad. Really bad Really bad Rally bad. Really bad. REALLY BAD. More

by jbiondishannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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