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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.7
1,122 Reviews

1,122 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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January 27, 2025

The service Department at Ferman Volvo provides exemplary customer service and provides a high level of professionalism and communication! I highly recommend! More

by kgreilly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 24, 2025

Excellent Customer Service! !! Super Friendly and quick. Sharon & James follow-up the Mystery and fix the problem!!!! More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 18, 2025

Jim Baker was very thorough with his explanation of my cars features. He took the time to get my app set up as well. More

by lwaltonfive
Workmanship
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 18, 2025

Amazing customer service! I received an unbeatable price. Not only do I highly recommend, but I would return to them for future.Volvo purchases. More

by jenajanecek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 16, 2025

Really bad. Really bad. Really bad. Really bad Really bad Rally bad. Really bad. REALLY BAD. More

by jbiondishannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 14, 2025

Everyone I encounter is pleasant to deal with. The work is done fast and efficiently and they take great care with my Volvo. I feel like a valued customer. More

by dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 11, 2025

Probably the best service experience I have ever had, with quick and efficient service and the staff was just terrific. More

by christamfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 10, 2025

Dropped car for annual Service and software update. Waited until it was done. When we drove away, immediately several warning lights were flashing and had to turn around and come back. Super frustratin More

by jimshorttampabay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review. Please contact us to let us know how we can better serve in the future!

January 10, 2025

The repairs to the car were done well and got the car back in good working condition More

by davidrnewsome6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 09, 2025

they gave me great service at this dealership, i will definitely come back to service my vehicle More

by ujkajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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