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Ferman Volvo Cars of Tarpon Springs

Tarpon Springs, FL

4.8
1,783 Reviews
At Ferman Volvo Cars, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Volvo S60, XC60, XC70, XC90 and V60 models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Volvo parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. You're also in good hands with our team of Volvo lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Ferman Volvo Cars can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 43530 U.S. Highway 19, North Tarpon Springs, Florida, and we're are always happy to chat about new vehicles and answer any questions you might have.
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43530 US Highway 19 N

Tarpon Springs, FL

34689

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Showing 1,783 reviews

July 20, 2023

Great customer service. The had the vehicle I wanted and work with me. Keith the salesperson was awesome. He got in and out. More

by adamgreen15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 21, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 20, 2023

Everyone at Ferman Volvo was exceptionally nice and very welcoming. They took the anxiety out the car buying experience by being transparent and patient. The team answered all of our questions and provided More

by tkcordell0811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Roy, Aaron Dwyer, Dan Foster, John Rebello
Jul 21, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 20, 2023

The two member team service are awesome employees. They are a very courteous and helpful team. More

by morris.anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 21, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 17, 2023

No communication for 6 weeks after purchase other than when i reached out after 3 weeks i was told i would have a new windshield installed due to crack in original. More

by jjd.2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Kashtan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 17, 2023

Matt, Sharon and Mike (I’ve only dealt with Mike once)in the service department are exceptional They’re the reason I go out of my way to bring my Volvo there. They’re so professional,knowledgeable and hel More

by delores.harris19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know their names, , Matt Ketchum
Jul 18, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 16, 2023

Service was quick and efficient. Thank you both staff members who helped me were friendly More

by jmbodmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 17, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 14, 2023

My experience with Volvo TS in Service is ALWAYS one like no other. Truly exceptional all the way around.This time around I had a pretty big problem with my car. As a single mom these expenses can be scary, More

by spajonas06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine, and sweet gentleman who I paid, Matt Ketchum
Jul 17, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 06, 2023

James was outstanding with me. Unfortunately what I needed was not in stock so they gave me a loaner which was great. 10 days later all done and very happy with the results. More

by Eowens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ketchum
Jul 07, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 05, 2023

Great experience. Issue was taken care of. Same day service. Would highly recommend Thank you More

by jcaradonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 06, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 03, 2023

I always look forward to taking my Volvo for a service. The customer service is first class. Matt and Sharon in servicing always make me feel so welcome. The loaner cars are beautiful. A great experien More

by marina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 06, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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