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Ferman Volvo Cars of Tarpon Springs

Tarpon Springs, FL

4.8
1,773 Reviews
At Ferman Volvo Cars, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Volvo S60, XC60, XC70, XC90 and V60 models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Volvo parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. You're also in good hands with our team of Volvo lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Ferman Volvo Cars can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 43530 U.S. Highway 19, North Tarpon Springs, Florida, and we're are always happy to chat about new vehicles and answer any questions you might have.
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43530 US Highway 19 N

Tarpon Springs, FL

34689

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Showing 1,773 reviews

July 27, 2023

Matt has absolutely no idea what customer service is . . I brought my XC90 in to have windshield replaced at 9:40am Matt told me car would be ready end of day. No one contacted me about status so I called More

by jjd.2012
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ketchum
Jul 28, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Jul 28, 2023 -

jjd.2012 responded

Wow Shannon things just keep getting worse dealing with Ferman Volvo staff. A culture of rampant lying seems to permeate your organization I can't believe this behavior is tolerated. What happened to your customer service, it's nonexistent? Ferman used to be a trusted dealership...not anymore!!!!

July 26, 2023

The service team is always a pleasure to see. They always follow up and will do everything they can to accommodate me. More

by DELLISON2212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Matt Ketchum
Jul 26, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 26, 2023

This was the best car buying experience I've ever had. Professional from start to finish. More

by rkarlduce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coleton Reece, Tony Cerullo
Jul 27, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 26, 2023

I have been with Ferman Volvo for many years and am very happy about the dealership.. Thank you! More

by zuckfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Jul 27, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 25, 2023

I was looking forward to a cook and chips, just had water in a can. More

by debrarichard6171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 25, 2023

This is the only place that will ever service my Volvo. Thus it’s the only place I will buy my next Volvo. More

by mmanzelmann58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 22, 2023

Friendly service and car promised on time. So far, I haven’t had to take back. More

by jrhlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 25, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 21, 2023

Fast, service. Courteous people and very helpful. I thought it was a good experience with the service department. More

by jamesmgiles7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 25, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 21, 2023

Ferman is the only place in Tampa Bay to purchase and service your Volvo vehicle. More

by scampbell20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McCain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Jul 25, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 21, 2023

This dealership went out of their way, literally, to accommodate my need for concierge pickup service. They did a great job installing the computer updates to my 2023 vehicle. I have had Volvos all my More

by rhysbern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Jul 25, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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