Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ferman Volvo Cars of Tarpon Springs
Tarpon Springs, FL
1,733 Reviews
At Ferman Volvo Cars, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Volvo S60, XC60, XC70, XC90 and V60 models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there.
Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Volvo parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end.
You're also in good hands with our team of Volvo lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
So, what's the quickest and easiest way to experience this unmatched service? Ferman Volvo Cars can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 43530 U.S. Highway 19, North Tarpon Springs, Florida, and we're are always happy to chat about new vehicles and answer any questions you might have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,733 reviews
August 07, 2012
Ferman offered to sell me a specific used car for a specific price over the phone. When I arrived, they increased the price over $2000. I was interested in a used car found on the Ferman website. Th specific price over the phone. When I arrived, they increased the price over $2000. I was interested in a used car found on the Ferman website. The price was higher than Kelly Blue Book estimated retail value, so I called the Ferman sales office. I spoke with a sale rep and asked if they would sell me the car at the KBB price. I quoted him the price shown on their website and I quoted the Kelly Blue Book price for a comparable car with the same mileage. The salesman agreed to sell me the car at the KBB price. Later the same day I received a call from another sale associate. I spoke with her briefly, she was eager to set up an appointment. I agreed to call ahead before I drove in so that she would have the car ready. I mentioned to her that I had spoken with another sales rep and we had agreed on a price. She indicated she was looking forward to meeting us and closing the deal as agreed. When we arrived at the dealership I noticed the car had very big lettering on the back window indicating the price was $995. I laughingly told the sales person I would be happy to accept the price they were offering on the lot. We looked over the car and took it for a test drive. The car appeared to be running in good shape considering its age. When I returned to the showroom I was prepared to purchase the vehicle with cash. It was at that time the sales person told me she could not possible sell it to us for the Kelly Blue Book retail value. They denied ever talking with me about the price, and indicated no one had authority to offer me any price guarantee on the phone. Ferman is playing bait-and-switch. They have the car predominately displayed in the front lot with the $995 price facing a busy street. They willingly told me they would match KBB price (which I feel is a reasonable offer for a 2001 vehicle), and then, after my wife and I both sacrificed ½ days’ pay each along with a 45 mile drive, we discover they are have pulled the offer from the table. In my opinion no one should be doing business with a dealership willing to use these tactics. More
by Raymond.Haller
Employees Worked With
Sarah Smith
May 11, 2012
My family has purchased 6 vehicles from Ferman Volvo in the past 10 years and all cars have been serviced at the dealership. The service has been completed professionally, always on time and with competit the past 10 years and all cars have been serviced at the dealership. The service has been completed professionally, always on time and with competitive prices and advice. Jim Conner has been great to work with and treats you like family. I wouldn't take the car anywhere else. The Body Shop has worked on a number of the cars as well. Living in Florida is a dangerous place to drive. Four of our vehicles have undergone different levels of damage and the guys in the body shop have made the repair process easy, from dealing with the insurance companies to getting the car out the door in brand new condition. More
by fxlr_94
Employees Worked With
Jim Conner
November 24, 2010
They are great; Friendly, Out Going, and really care about you and your vehicle. They take the time to explain everything. I use to service at a local garage and was surprised to find that they are very about you and your vehicle. They take the time to explain everything. I use to service at a local garage and was surprised to find that they are very resonable in pricing and less than my local guy. This is a great dealership to service at! More
by springhill34610
Employees Worked With
Matt
