Ferman Volvo Cars of Tarpon Springs

Hands down, the BEST customer service in the business! My husband and I had exhausted every car dealer from Tampa to Naples before ending up at VOLVO of Tarpon Springs. We test drove the Mercedes GLS, Toyo My husband and I had exhausted every car dealer from Tampa to Naples before ending up at VOLVO of Tarpon Springs. We test drove the Mercedes GLS, Toyota Land Cruiser, Acura MDX, Infinity, and Lexus SUV's before deciding to look at the VOLVO XC90. We test drove one in Sarasota and loved it, but didn't like the dealership. We found one online and decided to drive up to the Tampa VOLVO dealership and ask if they could transport it to their store, but saw that it was closed on Sundays. The Tarpon Springs Dealership was open so we headed up. As we drove, I remembered that this was the same dealership my father had used for 30 years! He always spoke so fondly of them and now I know why! Michael Kashtan greeted us at the door and could not have been more friendly! We told him about the XC90 we found online and he told us he had one there, but in a different color. Without any pressure they met our trade in number and gave us a great deal on a gorgeous XC90! I will never go anywhere else to buy a car again! Thank you to the entire staff at Tarpon Springs VOLVO! I've never been happier with a vehicle purchase! LOVE, LOVE, LOVE my new car! More

Great Experience Purchasing Vehicle I recently became interested in a Volvo vehicle and was waiting for the specific model to arrive at the Tarpon Springs dealership. Steve Hanson was m I recently became interested in a Volvo vehicle and was waiting for the specific model to arrive at the Tarpon Springs dealership. Steve Hanson was my salesman and was fantastic from the day i went in. No pressure sales and kept in communication while we were waiting for the vehicle to arrive. Steve was just a great guy who I felt comfortable being around from day 1. Chris, the sales manager was also a pleasure to work with and helped make sure to put together a deal that worked for all parties involved. More

Fixed right the first time Addressed my concerns and had me back on the road in no time. I had a slight brake pulsation that they took care of under warranty. Now operates nic Addressed my concerns and had me back on the road in no time. I had a slight brake pulsation that they took care of under warranty. Now operates nice and smooth. Very happy! More

First annual service We were greeted promptly and professionally when we arrived at our appointment by Sharon O'Connor. Sharon briefly explained the service and approxima We were greeted promptly and professionally when we arrived at our appointment by Sharon O'Connor. Sharon briefly explained the service and approximate time it would take to complete. Sharon also had a loaner ready for us so there was no delay in our plans. Upon returning to the dealership, we found that the service was taking a little longer than expected because a software update was required. Sharon explained this and it didn't present a problem as the Ferman waiting room was comfortable and well stocked with refreshments - great donuts! Overall, we are impressed with the courtesy and professionalism all of the Ferman Volvo staff displayed, on this visit, as well as our previous visits here. More

Top notch ... as always! I've always gotten great service at this dealership. I trust them to take great care when working on my car and feel confident following their recomm I've always gotten great service at this dealership. I trust them to take great care when working on my car and feel confident following their recommendations. More

Great timely Service Service was great. Matt listened to my concerns and addressed them all. Final bill was exactly what was quoted. Car was delivered on time as promised Service was great. Matt listened to my concerns and addressed them all. Final bill was exactly what was quoted. Car was delivered on time as promised clean and recently detailed. More

Customer service Matt, Sharon and Judi are always on the ball and provide the best experience possible EVEN when computers are down!!! They all provide the best servic Matt, Sharon and Judi are always on the ball and provide the best experience possible EVEN when computers are down!!! They all provide the best service in every way when getting a car serviced or when I call up with some stupid question about my car they patiently give my the answers I need. They also remember all the little details I want done to my car. My car is always in perfect running condition when I leave. More

My sales man Michael was most helpful & accommodating. My salesman Michael was most helpful & accommodating . It was worth my drive from a few counties to achieve my new car . I was looking for a used car My salesman Michael was most helpful & accommodating . It was worth my drive from a few counties to achieve my new car . I was looking for a used car but drove away in 2019. That was a beautiful Moment. I am still smiling More

Best service people in all of Florida In particular for me a single woman when I’m having a calamity on the road I can call them up and they give me answers to my problems with the car In particular for me a single woman when I’m having a calamity on the road I can call them up and they give me answers to my problems with the car More

Service Above and Beyond I can always count on the service team at Ferman Volvo. They always perform work promptly and conscientiously. I always feel confident that they do n I can always count on the service team at Ferman Volvo. They always perform work promptly and conscientiously. I always feel confident that they do not do any unnecessary work and always keep my car safe and in top running condition. More