Ferman Volvo Cars of Tarpon Springs

Excellent Service My check engine light came on and I made an appointment at the dealership to have it checked out. I drove up and went inside and Sharon, my service a My check engine light came on and I made an appointment at the dealership to have it checked out. I drove up and went inside and Sharon, my service adviser said it sounds like you have a problem with your oil trap and sure enough, that was the code that came up when getting serviced. Call was done ahead of the time projected and it was a pleasurable experience and the donuts are good as well. More

Excellent service I called a headed time the car was waiting for the staff was very helpful and friendly ,No games up front and open Help me get to were I need to be t I called a headed time the car was waiting for the staff was very helpful and friendly ,No games up front and open Help me get to were I need to be to buy the car ,Very professorial More

Best service staff! The Volvo service staff are always professional, friendly and willing to go the extra mile. I highly recommend the Ferman Volvo in Tarpon Springs for The Volvo service staff are always professional, friendly and willing to go the extra mile. I highly recommend the Ferman Volvo in Tarpon Springs for all your Volvo needs. More

Super Service! The service team at Ferman Volvo is excellent and I always trust their word and direction on what needs to be fixed or updated on my Volvo. They are The service team at Ferman Volvo is excellent and I always trust their word and direction on what needs to be fixed or updated on my Volvo. They are thorough, professional, and great to work with. Thank you! More

Excellent Sales Team David and Chris answered all our questions and helped us with lot of information.I would also like to appreciate the finance team(Charlie).Thanks to t David and Chris answered all our questions and helped us with lot of information.I would also like to appreciate the finance team(Charlie).Thanks to the team for being patient and helping us find Dream vehicle.It was a great experience buying vehicle from Ferman Volvo of Tarpon Springs More

Friendly and courteous My experience here was much better than what I experienced at the Tampa Volvo dealership. My experience at Ferman Volvo was honest, friendly and court My experience here was much better than what I experienced at the Tampa Volvo dealership. My experience at Ferman Volvo was honest, friendly and courteous More

Most courteous Everyone I was in contact with was most helpful. Disappointed that the first visit did not resolve the problem. Am returning next week to leave the Everyone I was in contact with was most helpful. Disappointed that the first visit did not resolve the problem. Am returning next week to leave the car and hopefully this trip will fix the navigation problem. More

I had a fantastic experience from the time I walked in there until I left with my new car. Ed Pelaez, Chris Roy, and James Baker were all terrific. I recommend this dealership if you want a pleasant exper there until I left with my new car. Ed Pelaez, Chris Roy, and James Baker were all terrific. I recommend this dealership if you want a pleasant experience purchasing your next vehicle. More

Exceptional Service, Absolutely the best, very friendly and courteous. Will definitely purchase another vehicle from Ferman Volvo in Tarpon Springs again. Highly recomme Absolutely the best, very friendly and courteous. Will definitely purchase another vehicle from Ferman Volvo in Tarpon Springs again. Highly recommend this dealership over others. More

FIRST CLASS EXPERIENCE!! I cannot say enough good things about my experiences with Christopher Roy and by extension Ferman Volvo. I inquired with about 12 Volvo dealers in Fl I cannot say enough good things about my experiences with Christopher Roy and by extension Ferman Volvo. I inquired with about 12 Volvo dealers in Florida about pricing and availability for an XC-90. Mr. Roy was BY FAR the most courteous, knowledgeable, prompt, and professional salesman. He was also very up front and candid with every detail to include pricing which was very important to me because I had already researched the car very extensively (to include pricing) and knew precisely what price I wanted to pay. Some dealers wanted to remain secretive on pricing unless they could get me into their showroom (difficult because of distances to travel for many of them) while others were either unable to answer specific questions about the vehicle or showed little interest in actually selling cars. Mr. Roy on the other hand was very candid and always presented everything in a manner that showed he really wanted to earn my business. Well, he did. He made the car buying process (to include coming to terms on a price for the vehicle) about as easy as it can be. Not only did he offer the best price out of everyone, he also provided the best service, hands down. Once we signed a contract for the car (I ended up ordering one from the factory), Mr. Roy was consistently very easy to contact and was happy and eager to make sure every question I had along the way was answered. He also kept me updated on the delivery schedule. Once the contract was signed, Mr. Roy was also assisted by fellow salesman Michael Kashtan. I have nothing but great things to say about Mr. Kashtan as well. Mr. Kashtan was especially helpful when we arrived at the dealer (after a 3 hour drive) to pick up the car. He had every document ready to go so that everything was streamlined in the dealership. He also did an excellent job of educating my wife and I about all the features on the car and didn't want us to leave unless we were completely satisfied with every detail--he was amazing. Something that really stood out to my wife and I was when we arrived at the dealer after our 3 hour drive (with 2 very small children in tow), both gentlemen walked outside and met us as we were exiting our vehicle. They were expecting us and it was obviously important to them to welcome us--it was a very nice touch and was just a final confirmation that we had picked the right dealer. My wife and I will likely be buying another car in a year or two (possibly a BMW X5 or X7, I know Ferman sells BMWs as well), and the Ferman group of dealers will be our first place we look. I cannot say thank you enough to Mr. Roy and Mr. Kashtan for such a great experience! More