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Ferman Mazda - Brandon - Service Center

Tampa, FL

3.8
89 Reviews

89 Reviews of Ferman Mazda - Brandon - Service Center

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April 08, 2018

Glad to be his first sale. I came to the Mazda dealership to have my oil change etc. I’ve been looking for the last month on trading my 2007 Mazda. CX7. I met Brisn Medina. He a More

by Peter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina
Apr 09, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 08, 2018

We knew up front what to expect. We were told that the strange sound coming from under the hood could be the a/c compressor. Unfortunately this was the case. From here we were treated More

by Mazdalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 03, 2018

oil change john was our service representative. He greeted us and checked us in quickly . The service was quick and took less than one hour. showed time frame fo More

by oil man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
Apr 04, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 01, 2018

Excellent Service! I was impressed with the courtesy, speed and job well done, purchased from the Wesley Chapel Mazda, but will be making future purchaes from Brandon Ma More

by RW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 02, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with Jordon. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 01, 2018

Just great. Service was great. In and out quickly. No appointment was made in advance. Service advisor(Sam Gunner) was terrific. Only there for oil and filte More

by Jonwarrengold717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. Glad you enjoyed everything and working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 30, 2018

In and out quickly Service department is so much better than other dealers in Brandon. They are friendly and respect your time instead of taking hours for basic maintena More

by TampaSobczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
Apr 02, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. Great to hear that you are very happy with how your service visit went. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

Oil change Sam always takes good care of me and my car. He listens and works with the technicians to be sure things are taken care of. He’s the reason I would go More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. Great to hear everything went well for you in service. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 20, 2018

Always friendly and helpful I always deal with Sam at the front desk when I get my car serviced. He is always in a good mood, friendly, and helpful. He doesn't treat this like ju More

by Debmeadows28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. Great to hear that you are very happy with how your service visit went. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Great service! My 50,000 mile service went without any issues. John is always helpful, friendly, and attentive. While I waited I discussed my next Mazda with Chris. More

by Fred.Lockmuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Daly
Mar 21, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 19, 2018

Quick and friendly service! Sam was at my vehicle before I had even gotten out of the car. I always bring my Mazda to Ferman. They are always so quick and friendly! More

by gmania78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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