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Ferman Mazda - Brandon - Service Center

Tampa, FL

3.8
89 Reviews

89 Reviews of Ferman Mazda - Brandon - Service Center

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October 02, 2018

battery replacement needed a new battery, Sam checked, mine was covered. everytime I have brought my car in, I have always had a pleasant experience. everyone is very fri More

by rosie9957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Ferman Mazda - Brandon responded

Thank you for the good review. Happy to hear that you had a great experience working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

September 30, 2018

Love Ferman Mazda service Joe is such an awesome rep. He & Sam always go up & above to make sure our car is taken care of with the highest quality. KUDOS to Ferman Mazda servic More

by Dawn M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Daniel Jackson
Oct 03, 2018 -

Ferman Mazda - Brandon responded

Thank you for the good review. Happy to hear that you had a great experience working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 31, 2018

Great Joe was very informative about John whom I was use to working with. He was very helpful and friendly. Thanks Joe until my oil change. More

by MsSpeng2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe service dept
Sep 04, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 23, 2018

Service appointment As always, my appointment time was prompt and the work was done timely as well. Sam is an outstanding service provider who keeps you updated throughou More

by Gilliard, Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 22, 2018

Happy with service Our service advisor Sam was excellent. Very helpful and friendly, he took care of all our service needs. He has been our service advisor before and More

by Suz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments about Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 19, 2018

Post Collision Assessment Thank you for doing an assessment post collision/accident. It gives me peace of mind. Thanks Sam for being there consistently and remembering past pro More

by hamconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald
Aug 20, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 17, 2018

A+ as always. I always have an excellent experience with Mazda service. Service is a strongpoint. Fortunately all our Mazdas have only ever needed routine maintenan More

by Jeff F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating and also for the great comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 10, 2018

Routine. Pull Oil change and tire rotation only. Pleasant waiting area. Clean restrooms i can not recall any names of employees but all were polite and help More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon Leggett.
Aug 13, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

August 01, 2018

Great customer service Joseph was attentive and gave accurate updates concerning my car issues. Friendly and knowledgeable in his duties. Will take my car there again since More

by VD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 03, 2018 -

Ferman Mazda - Brandon responded

Thank you for the good review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

July 25, 2018

Service visit Needed some maintenance done. The price was reasonable and the work was done quickly while I waited.. Doesn’t get much better than that. Thanks Sam! More

by Dadwagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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