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Ferman Mazda - Brandon - Service Center

Tampa, FL

3.8
89 Reviews

89 Reviews of Ferman Mazda - Brandon - Service Center

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February 17, 2019

Maintenance for 5,000 Miles To the people I dealt with & all the team, a very big thank you for your friendly & polite customer service, professional motoring guidance and top no More

by 2018 Mazda CX-9 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Federico
Feb 18, 2019 -

Ferman Mazda - Brandon responded

Thank you for the good rating. Happy that everything went great for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

February 07, 2019

Great Service Set appointment for recall work that as it turned out had already been performed. They filled my tank with gas and gave us a free oil change for the i More

by Jeff Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

Ferman Mazda - Brandon responded

Thank you for the good rating. Happy that everything worked out for you. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

February 03, 2019

RE: Great service This place gives great service & Sam; as well as Joe are both awesome advisers. All the employees are very friendly, caring, helpful & efficient. Than More

by BradM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe & Kelly.
Feb 06, 2019 -

Ferman Mazda - Brandon responded

Thank you for the great review. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 28, 2018

Tire Repair for MazdazCX-5. I was able to get a tire repaired. It took a little over 1 hour. The waiting room is comfortable and the service staff is courteous and helpful. A More

by jjjahool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Leggett
Dec 31, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. Very happy to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 19, 2018

Great services Very friendly and professional staff. Good communication and eager to please. Nice waiting area with complimentary coffee and snacks. I trust this dea More

by Wanda’s Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 31, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. Very happy to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 18, 2018

exceptional I gave an excellent rating because the staff was very informative and friendly. The waiting area was very comfortable. The free snacks and drinks were More

by tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Ferman Mazda - Brandon responded

Thank you for the great rating. Very happy to hear that you had a great experience at the dealership and also working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 07, 2018

Great Service. My car need service of 4 hours. Mr. Sam G. was so friendly and polite. He give me a car so I can use it for 4 hours and do all my errands. I really li More

by Gina0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 04, 2018

A Ritz Carlton Service! When I arrived at the Mazda dealership, Sam Gunnoe approached me applying the 10 and 5 Rule, I also believed that he understood the cause for the ap More

by 19251292fx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

November 27, 2018

Friendly People, Fast Service Sam is an amazing service advisor. He makes sure that all of my needs are taken care of when I come into the shop. He is also great at explaining what More

by OJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. Very happy to hear that you had a great experience at the dealership and working with Sam. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

October 14, 2018

Awesome service I live in the Carrollwood Area and I go the distance to this Ferman Mazda because of the great customer service there provide every single time I visi More

by Sam33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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