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Ferman Mazda - Brandon - Service Center

Tampa, FL

3.8
89 Reviews

89 Reviews of Ferman Mazda - Brandon - Service Center

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December 31, 2019

excellent service I love the service i always receive. Sam is always caring and concerned about making sure you are pleased with the service you have received. More

by DEBCLY5554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 30, 2019

Sam is the only one I will see! He’s the best! Friendly and kind. Remembers my name by heart. Been seeing him for years, so I trust him. More

by Asavoie5932
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 29, 2019

Prompt service, lovely, clean waiting area. Never had a bad experience here. Service performed as promised with a very reasonable wait time. This is the third vehicle I’ve purchased here. More

by lori.bukaweski
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 29, 2019

Sam was exceptional! They have the friendliest associates and I have no problem ensuring that I am happy and accommodated when having to have my vehicle serviced. More

by Jen.englehardt
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Ferman Mazda - Brandon responded

Thank you for the great rating and comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 23, 2019

annual maintenance it was quick but expected more, it only gave me basic stiff, i expected more detailed stuff, it only provided results already knew and missed alot of More

by wmjr24
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Ferman Mazda - Brandon responded

Thank you for the good rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 12, 2019

The quality of service and the attitude of all the folks in the service department is exemplary. I would recommend Ferman Mazda to everyone. Just can’t say enough about their professionalism and thoughtfuln More

by Jjlane3589
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 12, 2019

Best Mazda Dealer in Tampa I have been coming here since 2015, and this the best Mazda dealership I have come across in the Tampa Bay area. Customer service and vehicle service More

by Daniel W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

December 06, 2019

Excellent service and the appointment was on time the atención was good and nice people quit and very good Excellent work. I will come back More

by Magda146
Recommend Dealer
Yes
Employees Worked With
Christopher Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braxton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Hardwick, J O, Matthew Federico, Katisha Diab, Daniel Nasche
Dec 11, 2019 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

November 12, 2019

Last week I had an 11 a.m. appointment for 2 Recalls in which I asked that my broken side-view mirror be looked at. I had requested a ride home, yet the van had already left. Joe Leggert moved me up in fro More

by kdcash52
Recommend Dealer
Yes
Employees Worked With
Joe Leggert, Jehmari
Nov 19, 2019 -

Ferman Mazda - Brandon responded

Thank you for the great rating and comments. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

September 29, 2019

RE: Awesome We always take our car to Ferman Mazda & most of the time are VERY pleased. Both Sam & Joe are awesome & we enjoy working with them! KUDOS to them & t More

by BradM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Gunnoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service
Oct 15, 2019 -

Ferman Mazda - Brandon responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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