Ferman Mazda - Brandon

Great sales person ! My sales person, Catherine Weber, was very informative. She answered every question I had, and gave me a whole lot of information about my new CX-5. My sales person, Catherine Weber, was very informative. She answered every question I had, and gave me a whole lot of information about my new CX-5. More

Absolutely amazing! I had an absolutely amazing experience at Ferman Mazda in Brandon, FL!! I am a first time car buyer and the finance manager worked with the banks to f I had an absolutely amazing experience at Ferman Mazda in Brandon, FL!! I am a first time car buyer and the finance manager worked with the banks to find me a ridiculously low interest rate! They made me feel comfortable and I woul definetly go back again! If you go, ask to speak with Chris! He was awesome! More

An absolute pleasure During my visit, catherine weber assisted me, and i couldnt of been happier with the service. I walked in the dealership with a very specific monthly During my visit, catherine weber assisted me, and i couldnt of been happier with the service. I walked in the dealership with a very specific monthly and a specific car and she hit the nail on the head with every detail. She made the expierence as easy going as possible, i was laughing from the moment i walked in to the moment i left. We all know its a long, boring proccess buying a car but catherine made it as easy going and pleasing as possible; she had me and my mother (co-signer) laughing the entire time; there was no real boring down time. She exceeded my expectations and then some. You have a real miracle worker on your hands at mazda. I cant thank her and mazda enough. More

Happy I bought here! I was looking for a car for a few months. I visited Ferman Mazda at the beginning of my search. As time went on I kept coming back to my great experie I was looking for a car for a few months. I visited Ferman Mazda at the beginning of my search. As time went on I kept coming back to my great experience at Ferman Mazda and my saleswoman Catherine (who was incredible)! I couldn't be happier with my choice, I love my car! More

Great Service from Mazda My husband and I bought a new CX-5 Touring from the Mazda dealership in Brandon. Chris was extremely helpful and informative, we did not feel pushed o My husband and I bought a new CX-5 Touring from the Mazda dealership in Brandon. Chris was extremely helpful and informative, we did not feel pushed or pressured into a sale. He also helped us talk through everything to get the exact car (color and accessories) at the price we were comfortable with paying. After the deal was done, he even showed us how to use the new tech in the car. We would definitely recommend going to purchase a Mazda there and to work with Chris. More

Catherine and Tim are great I researched the Mazda 3 for several months and thought I knew some things, but Catherine was quick with the wealth of information I needed to get the I researched the Mazda 3 for several months and thought I knew some things, but Catherine was quick with the wealth of information I needed to get the model and trim package that was the right fit for me. She seems to have the extensive dealership inventory in her head. She was friendly and accommodating, and amazingly well-informed on a number of subjects besides the staggering number of Mazda features and how to use them. Tim I appreciated for making the finance process relatively painless, and for his honest advice -- I think he was just as interested in doing right by the customer. Great car, great experience. More

A pleasant shopping experience! Shopping for a new vehicle can be nerve-racking to say the least. However, as I learned, it doesn't have to be. The staff at Brandon Ferman Mazda wer Shopping for a new vehicle can be nerve-racking to say the least. However, as I learned, it doesn't have to be. The staff at Brandon Ferman Mazda were professional and polite and ultimately gave me the best deal possible! After shopping around and comparing dealerships quotes, Ferman Mazda beat them ALL! They were most accommodating and showed a genuine appreciation for the customer (me). They were determined to get my business and managed to do so by providing the most seamless and pleasant car shopping experience possible. If you're in the market for a new Mazda; you need to get to Ferman Mazda! More

Best car choice, best dealership choice After realizing that my Chevy Tahoe had way to many miles, we began our search for the perfect car...looks, handling, safety, features and price. I d After realizing that my Chevy Tahoe had way to many miles, we began our search for the perfect car...looks, handling, safety, features and price. I did my research (lots of research) and I had it narrowed down to two different vehicles. I decided to go down to the Ferman Mazda dealership in Brandon to test drive the CX5 one more time. Had no intention of buying that night, but Allan Houze and the team at Ferman were not only knowledgeable, but accommodating to us. Allan answered all of our questions and was very patient with us. Best car buying experience I have ever had. Now I have a new car that I love!!! They even worked late (past after closing) to get all the paperwork done. More

ZERO% Integrity, Looking to Scam you from the start We wanted to buy a specifically equipped Mazda CX-9 and we were looking for year end deals for 2015 models. We shopped around several dealers but chos We wanted to buy a specifically equipped Mazda CX-9 and we were looking for year end deals for 2015 models. We shopped around several dealers but chose Ferman only because they told us they could get this exact color/package car we wanted at a price slightly higher than our best offer. We agreed and drove the 50 miles to pay the "$1000 deposit" requested to show OUR GOOD FAITH AND COMMITMENT. From the onset things were wrong. The documents listing the vehicle had the wrong VIN number, Monica our sales rep told us it was a simple mistake and made the correction. Then after going back and forth several times to the manager's office she came back asking us about making another selection "just in case" our chosen vehicle was not available. When we asked if there was a problem she assured us. "no, we just have to find out what vehicle they want from us in trade." We wrote the check and left feeling just a little uneasy, but she reassured us. The end of the next day Monica called my wife and left a voice mail stating they had arrived to get our vehicle at the trading dealership to find it damaged and could not complete the transaction. Being now completely suspicious we called the transferring dealer (we had demanded to know the source prior to our deal so we could see the vehicle on line) and learned the damage, trade arrangement and everything else about the deal was a lie. There had never been any intent on their part to get the vehicle we wanted from this other dealership. We were lied to and deceived from the beginning by Monica and her management team who conceived this false pretense to get us into their showroom, somehow thinking we were going to believe this incredulous story. If you are in metro Tampa area and are in the market for a good deal on a Mazda, go see the folks at Precision Mazda on North Dale Mabry. GM Arthur Banks and team there will work with you to give you a fair deal. Ferman with their "bait and switch" tactics and other places like them who are dumb enough to think shoppers are stupid are what give the entire industry a bad name. They will insult your intelligence and waste your time. AVOID! More

Best Car Buying Experience I've Ever Had My husband and I have never looked at Mazda's in person, just researched heavily online and in consumer reporting periodicals. I have always liked the My husband and I have never looked at Mazda's in person, just researched heavily online and in consumer reporting periodicals. I have always liked the designs and features of their cars so we decided to just "look." After meeting Alan Houze, our very capable and knowledgable sales representative, he allowed us to browse and answered all our questions. There was no pressure and no hovering and he listened intently to our needs and wish lists. We did not intend to buy any car nor did we need to, we were just researching. But we did find exceptional offers on their dealer owned Demo's and their impressive warranties that came with the very low mileage vehicles and decided to test drive two vehicles. In a couple hours we were Zoom Zoom on our way!! Happy with our CX-5 and with the experience and no pressure from the Ferman team. Our salesman Alan was the best and we wish him every success in his future endeavors as well. Great job with the entire delivery process as well!! More