Ferman MINI of Tampa Bay

My first review was regarding a BMW 750i that I purchased about a year ago from Jack Markley at Ferman Mini of Tampa Bay. I was so pleased with my buying experience, I recently returned to purchase another p about a year ago from Jack Markley at Ferman Mini of Tampa Bay. I was so pleased with my buying experience, I recently returned to purchase another pre-owned vehicle. I called Jack to let him know I was on the prowl again! a few days later he contacted me regarding a 2010 Lexus LS460L that just became available. I went in to check out this low-mileage beauty and purchased it immediately. The car was exactly what I was looking for! Once again, Jack Markley and Todd Morgan were an absolute pleasure to work with and made the whole car-buying process a breeze. I can't recommend these guys enough and am writing this as an expression of thanks for the top-notch, professional service I received. Thanks guys! More

My wife purchased a mini cooper from Palm Harbor... As luck would have it I was driving her cooper to do some business at a local torro dealer near our home and the mini experience some problems... I had luck would have it I was driving her cooper to do some business at a local torro dealer near our home and the mini experience some problems... I had the worst experience of my lifetime at Wesley Chapel Mini-cooper in Wesley Chapel but drove on a spare tire to Palm Harbor the next day. I want to thank Matt Cerro, Motoring Advisor and all who helped us at Palm Harbor. Thank you, Richard McGinnis More

My wife and I have a 2006 MINI Convertible with less than 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for servic 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for service they give us a list of 3 or 4 other things that need to be fixed. Each "suggested" repair runs about $600 on average. We understand things happen, but they are clearly trying to scam us. We know because we went for an oil change and then back for a minor power window repair 3 weeks later. The suggested repairs they identified at the first visit are totally different from the ones they suggested at the second visit! Power steering pump suggested today: $750. If the power steering pump goes out in the next year, I'll come back on this site and retract my comments. If the power steering pump, suspension bushings and engine cooling fan are all wrong with this car at <50,000 miles, NO ONE SHOULD EVER BUY A MINI. I think the dealer is corrupt. More

I purchased my 2011 MINI Clubman - S from Gary Mack this week, what a great experience. He made the whole process (test driving, negotiating, financing, delivery, etc.) all extremely easy and enjoyable. Gar week, what a great experience. He made the whole process (test driving, negotiating, financing, delivery, etc.) all extremely easy and enjoyable. Gary goes above and beyond to meet customer needs which really helped with my purchase. Thanks Gary, I'll be sending my friends and family. More

It was very pleasant to be able to negotiate over e-mail with Lauren. Was very professional and helpful to all my questions. I would definitely recommend her to my family and friends if they are looking fo with Lauren. Was very professional and helpful to all my questions. I would definitely recommend her to my family and friends if they are looking for a used vehicle. More

ryan was extremely helpful and responsive and was extremely comprehensive with the information he provided me. the car is everything i could hope for and i know i wont have a problem going back to hi extremely comprehensive with the information he provided me. the car is everything i could hope for and i know i wont have a problem going back to him with future questions. More

My sales experience from Gary Mack was incredible. I knew exactly what make/model and options I wanted in my Mini, but Gary provided clarity to my order and helped me fine tune my options. Once the ord knew exactly what make/model and options I wanted in my Mini, but Gary provided clarity to my order and helped me fine tune my options. Once the order was made he continued to follow up with me until my new car arrived. After I picked up the car, Gary continued to follow up to ensure I was completly satisfied. It's been 8 months and I still receive phone calls and e-mails, from Gary, ensuring I completly satisfied with my Mini. I had a small issue with the Lumbar Support in my drivers seat, it seemed it wasn't working correctly from the factory. After a few visits to Rob Zoffer in the Service Department and working with his Service Manager (Paul W.) they attempted to repair the seat. They quicly realized the lumbar support needed to be replaced and they quickly had it replaced. The customer service I've recieved from Ferman Mini has been stellar. More

I would highly recommend dealing with Ferman. Our Sales person Ryan George was awesome! He was very attentive, answered all our questions and handled the process of picking out the car we wanted to perfect person Ryan George was awesome! He was very attentive, answered all our questions and handled the process of picking out the car we wanted to perfection. More

A wonderful experience. Gary was extremely enthusiastic and helpful. The follow up calls have been very nice also. Glad I went to Ferman for my new Mini. and helpful. The follow up calls have been very nice also. Glad I went to Ferman for my new Mini. More

Let me tell you - Douglas “SPANKY” Opie, MINI Sales Manager was the most professional, sincere, detail focused Sales Professional I have ever crossed paths with. When it came down to a deal, there is Manager was the most professional, sincere, detail focused Sales Professional I have ever crossed paths with. When it came down to a deal, there is NO doubt, Doug will deliver what's best for you the customer! Thanks Doug... Now when it came to the business office, Todd “MICKEY” Morgan, Business Manager made it as painless as any one transaction involving $27,000 could be! No doubt between Doug and Todd, I felt I got the best deal...thanks Todd. The delivery - Jamie was the most thorough and detailed sales member I have ever encountered...she knows her stuff and made sure I didn't drive away without having the bumper to bumper tour! thanks Jamie More