Ferman MINI of Tampa Bay

Wonderful, Professional Personnel Dealing with professionals is one of the most pleasant experiences one can encounter! Ferman Mini of Tampa Bay has two such professionals, Robert Ann Dealing with professionals is one of the most pleasant experiences one can encounter! Ferman Mini of Tampa Bay has two such professionals, Robert Annis, and Joe Cleaver.I can't thank them enough for the patience they had with me, a first time Mini buyer. My questions were answered in a timely manner. Bob made sure he went over every detail of my beautiful new MIni. He took me for a test drive upon my first visit, and since I built my desires via the Mini website, Bob made sure I got exactly what I wanted. He was awesome! Joe was equally awesome! He made the financing experience painless. He advised me wisely to ensure I wouldn't run into any problems down the line. My gratitude goes to both of them . More

They are amazing !! It was great to be surrounded by Mini Coopers 😁 They were very professional and made the entire process easy. My car buying experience could not have It was great to be surrounded by Mini Coopers 😁 They were very professional and made the entire process easy. My car buying experience could not have been better. More

buying a brand new clubman We had the pleasure of working with Ryan George as our MA. He was honest, straight forward and exceedingly knowledgeable. We were interested in orde We had the pleasure of working with Ryan George as our MA. He was honest, straight forward and exceedingly knowledgeable. We were interested in ordering a new Clubman. He was able to work us through the ordering process smoothly and made us feel we ordered the car we wanted. he was fair with our trade in and was willing to negotiate a reasonable price. He was able to predict within a matter of days when the car would arrive from Oxford. I am 69 years old and over the years have taken deliver on many new cars but Ryan provided the best delivery ever. His knowledge of the car and paperwork turned into a learning experience for this old timer. My wife and I strongly recommend working with Ryan to find your next car. More

HIghly recommned Ryan George when buying a MINI! Ryan George is an outstanding sales rep! I highly recommend him! I absolutely love my new MINI and I have Ryan to thank for it! I was looking at a dif Ryan George is an outstanding sales rep! I highly recommend him! I absolutely love my new MINI and I have Ryan to thank for it! I was looking at a different car and based on the information he learned about me he walked me over to another car that is absolutely perfect for me! He was patient, not pushy, and took the time to explain all the features of my MINI. Thank you, Ryan! More

Such a good car buying experience! My salesperson Sarah was enthusiastic, knowledgeable and realistic. I told her what my parameters were on the phone and by my appointment (a couple of My salesperson Sarah was enthusiastic, knowledgeable and realistic. I told her what my parameters were on the phone and by my appointment (a couple of days later), she knew exactly what to show me. She was up front in all aspects. We got the deal done seamlessly. Thank you, Sarah! Ferman Mini is great. There was no pressure to buy. Everyone, including finance, wanted me to be happy with my choice of vehicle as well as the terms. I highly recommend Ferman Mini. The cars? Coopers speak for themselves - fun, fun, fun. More

10/10 would recommend I went to two MINI dealers in the area and chose to purchase my car from Sara because she, and the rest of the team I interacted with at Ferman MINI, I went to two MINI dealers in the area and chose to purchase my car from Sara because she, and the rest of the team I interacted with at Ferman MINI, was excellent. Sara was my salesperson and she was friendly and welcoming from the first visit, to the order, and through delivery 7 weeks later. I found her to be honest and straightforward with her advice and didn't get any impression that she was trying to rush me or steer me in any direction I didn't want to go. Her wealth of knowledge about MINIs, including aftermarket accessories and options, helped me make the best decisions about my purchase and her obvious enthusiasm for the MINI brand is infectious. While I was waiting for my car to be shipped, I decided to add a MINI accessory. Sara very kindly, and promptly, provided me with an estimate from the service department for installation. When I received the quote, I asked her to please clarify for me why the number of labor hours was so high for installation. She took my question back to the service manager and not only provided me with a detailed explanation but also informed me the service manager had approved a reduction in the hourly labor charge for my purchase. This, I think, exemplifies the level of service provided me not only by Sara but all of the Ferman MINI employees I interacted with throughout the purchase process. When I traded in my old car and took delivery of my new car, I worked with Joe Cleaver in the finance office. He was similarly friendly and accommodating, allowing me to choose extended warranty and dealer add-on options a la carte instead of taking the "package" approach. Now I have a killer MINI and am very happy not only with my purchase but also the whole process. More

The only place I'll by a Mini Sara has helped me purchase several Minis and has been great to work with every time. She takes the time to find out exactly what I'm looking for, the Sara has helped me purchase several Minis and has been great to work with every time. She takes the time to find out exactly what I'm looking for, then works tirelessly to find me the right car and the best deal possible. And I've been treated with the same professionalism whether buying or leasing, new or used. More

Number 4 and there will be more! This is our fourth purchase from Ferman and Sarah was great. She went over and beyond in helping us with the selection of our new Mini. We will defi This is our fourth purchase from Ferman and Sarah was great. She went over and beyond in helping us with the selection of our new Mini. We will definitely recommend her to anyone looking to purchase in the future! More

off the street purchase welcomed by sales representative within a few minutes of arrival ,by Bob Annis, explained that we were not too familiar with the mini and would like welcomed by sales representative within a few minutes of arrival ,by Bob Annis, explained that we were not too familiar with the mini and would like the a to z presentation ,which Bob did extremely well,we purchased the vehicle ,all in all, good experience More

Courteous No-nonsense Customer Experience What a pleasure it was once again! I leased a new Mini Cooper through Manolo Santos for the second time, and the experience was pleasant - just the ri What a pleasure it was once again! I leased a new Mini Cooper through Manolo Santos for the second time, and the experience was pleasant - just the right mix of professionalism and friendliness, and respect for me as a buyer. I was involved in the entire process from start to finish, and each of my requests and concerns was taken into consideration. Thanks to the entire team for putting me in my 2018 Cooper S! More