Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ferman MINI of Tampa Bay
Palm Harbor, FL
2,594 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,595 reviews
February 11, 2021
I've always received good service but this last time was exceptional. Matthew at the service desk was extremely knowledgable, efficient and professional. Keep it up! exceptional. Matthew at the service desk was extremely knowledgable, efficient and professional. Keep it up! More
by jriollano
Verified CustomerEmployees Worked With
February 10, 2021
I can't express enough SATISFACTION with Ferman MINI and BMW of Tampa Bay. The service is impeccable and all of the servicer staff is knowledgeable. I adore their technician, Stevon, Assistant Service Manag BMW of Tampa Bay. The service is impeccable and all of the servicer staff is knowledgeable. I adore their technician, Stevon, Assistant Service Manager, Jamie Annese! I always feel as if my car is in the best hands at Ferman!! More
by LGULOTTA
Employees Worked With
JJ in the parts department is fabulous and making sure he follows up with you and gets the parts required in a timely manner.
February 10, 2021
As usual very efficient service and very hospitable everyone is so friendly and professional. Taken care of immediately with no hassles I thank you all. everyone is so friendly and professional. Taken care of immediately with no hassles I thank you all. More
by carvanrose
February 06, 2021
Neede a new battery and had heard good reviews about the service department so we decided to give it a try and it turned out to be a good idea service department so we decided to give it a try and it turned out to be a good idea More
by cwwsan
Employees Worked With
February 06, 2021
Great service department! They were very quick to get things done in a timely manner. I highly recommend using the service department at Fermin Mini. things done in a timely manner. I highly recommend using the service department at Fermin Mini. More
by katherine.kobel
February 05, 2021
Went to change a window seal it took 15 minutes to check and order parts and they gave me an appointment for 3 days later. I brought it in and less than an hour it took for the repair very happy with the s and order parts and they gave me an appointment for 3 days later. I brought it in and less than an hour it took for the repair very happy with the service More
by carvanrose
Employees Worked With
Other Employees :
David Hart
February 05, 2021
I flew from Charlotte to purchase this vehicle and still had to wait over 30 minutes for finance...very frustrating! I have reached out to the salesperson several times with no response. very disappointing had to wait over 30 minutes for finance...very frustrating! I have reached out to the salesperson several times with no response. very disappointing! More
by Mario.Newton
Employees Worked With
Chellcey Vecchio
February 01, 2021
The service was top notch. Dallas did an excellent job of assisting us with the JCW Mini we were looking at. The process easily explained and the contract walked through at our pace. We will be returning in assisting us with the JCW Mini we were looking at. The process easily explained and the contract walked through at our pace. We will be returning in the future. The service plans also are super helpful and well worth the extra cost. I love my Mini. More
by JV49
January 27, 2021
Although the final bill was much higher than I expected, Matt explained the reasons and made me feel comfortable with my decision to have the work done. Matt explained the reasons and made me feel comfortable with my decision to have the work done. More
by OBIS88
Employees Worked With
January 26, 2021
Service was great. I dropped my car off they had the loaner ready and I was out the door. They kept me informed of the progress and when it was ready I turned in the loaner and it was ready to go. loaner ready and I was out the door. They kept me informed of the progress and when it was ready I turned in the loaner and it was ready to go. More
by jcarlberg
Employees Worked With
David Hart
