Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ferman MINI of Tampa Bay
Palm Harbor, FL
2,779 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,779 reviews
Verified Customer
October 07, 2021
Matthew was extremely helpful as usual. I've dealt with him many times. He was the only employee that gave me accurate information. The process of getting an appointment was frustrating. After speaking wit him many times. He was the only employee that gave me accurate information. The process of getting an appointment was frustrating. After speaking with the service dept. manager, I understand that the phone lines were down & that's why my messages were not returned. That doesn't explain the misinformation I received from the person I spoke with initially to get an appt. She did not tell me that I wasn't eligible for valet service or that it would take a couple of weeks to get it even I was eligible. My sunroof was broken & would not close, so I needed an appt. asap. The transportation dept. did not respond. I had to wait until Matthew was back at work to get an appt. Also, having 1 loaner car is unacceptable. I understand that cars are scarce right now, but I live an hour away from Ferman Mini. Dealing with Enterprise was frustrating to say the least. I am a long time customer & have never had such a bad experience. More
by SVSIMS
Employees Worked With
October 07, 2021
The Professional and Yet Gentle Guidance from finding the perfect Car to Financing is Amazing perfect Car to Financing is Amazing More
by Jimi
October 05, 2021
The purchase process was easy and the sales people were very knowledgeable and didn't try to upsell me more car than I wanted. very knowledgeable and didn't try to upsell me more car than I wanted. More
by eschwartz20
Employees Worked With
Other Employees :
The finance guy was at bmw. I forget his name but 5 stars
September 30, 2021
David has always gotten me in when my car needed service! The entire team is great! The entire team is great! More
by orthoprincess5
September 29, 2021
Worked with Race Alley and Bob Annis to purchase a preowned 2019 Countryman. Good experience over all. preowned 2019 Countryman. Good experience over all. More
by cracker0
Employees Worked With
Other Employees :
Don't remember finance manager's name, but very efficient and friendly., William Race Alley
September 28, 2021
Always in and out timely manner, friendly and knowledgeable. Always helpful, best mini dealer around. knowledgeable. Always helpful, best mini dealer around. More
by unrulydraco
September 28, 2021
Sarah was a pleasure to work with in selling me my 2021 Mini Cooper. She was great. Scott Douglas on the other hand will do nothing but give you the run around. I purchased warranties for my car that cann Mini Cooper. She was great. Scott Douglas on the other hand will do nothing but give you the run around. I purchased warranties for my car that cannot be used in my area. Over 11 months now I have been going back and forth to get a refund on a product I cannot use. Lots of empty promises in writing of a refund but no action. I would appreciate a call from Scott’s boss so we can end this nightmare. It has gone on for too long. More
by amyewright
September 27, 2021
Matthew was very helpful and supplied regular feedback during the service. There is nothing to be improved. Thank you! during the service. There is nothing to be improved. Thank you! More
by melanie6
Employees Worked With
