Ferman MINI of Tampa Bay

Excellent, friendly and professional service! Never any complaints and I’ve never felt pressured. 10 year customer! I highly recommend both the sakes and service departments. complaints and I’ve never felt pressured. 10 year customer! I highly recommend both the sakes and service departments. More

We had an excellent sales experience at Ferman starting with Bob Annis. It was our first visit to the dealership and will not be our last. Each person we interacted with at Ferman Mini from sales, manage with Bob Annis. It was our first visit to the dealership and will not be our last. Each person we interacted with at Ferman Mini from sales, management, and finance departments made us feel welcome and valuable as a customer. We definitely would recommend Ferman Mini. We also appreciate the crew that detailed our mini that we did not have a chance to meet. More

Awesome transaction from salesperson, sales manager and finance person. Treated with respect and answered all our questions and more. Car was ready before it was promised. finance person. Treated with respect and answered all our questions and more. Car was ready before it was promised. More

Being from out of the area we weren’t sure what to expect. We were beyond pleased with our service experience! Thank you to David and the entire service team expect. We were beyond pleased with our service experience! Thank you to David and the entire service team More

The only words to describe the customer service at this location is Extraordinary! Always leave feeling assured as if a family member attended to me. I trust them with my vehicle and no one else! location is Extraordinary! Always leave feeling assured as if a family member attended to me. I trust them with my vehicle and no one else! More

The work completed cause major problem. Removing and replacing the rear view mirror caused the radio damage and now need replacement The initial repair was at Ferman Ford Collision. The repaired a dent replacing the rear view mirror caused the radio damage and now need replacement The initial repair was at Ferman Ford Collision. The repaired a dent in the roof and broke the windshield. In their work the removed and reinstalled the review mirror. Causing the door lock to malfunction. Referred to Ferman Mini for door lock repair. More

Everything was wonderful, except for how long it took to complete the sale. Good followup to see if we enjoy what we bought and for after purchases. Plus a few extra items were included. complete the sale. Good followup to see if we enjoy what we bought and for after purchases. Plus a few extra items were included. More

I had great sales service, no pressure and very accommodating. Patient with me in every step of the way. I thoroughly enjoyed the whole experience. accommodating. Patient with me in every step of the way. I thoroughly enjoyed the whole experience. More

Bob and Mike saved a relationship. I started the day with a blown engine not happy about the thought of having to pay for a service for a car that was not going to last. Mike wiped the slate clean and with a blown engine not happy about the thought of having to pay for a service for a car that was not going to last. Mike wiped the slate clean and quickly worked to find me an alternative. Bob closed the process with excellent no pressure service. More

Experience matters. Attention to detail matters. Starting a relationship and not just engaging in a transaction matters. It’s what ultimately makes a difference. It’s what combines to equal 5 sta Starting a relationship and not just engaging in a transaction matters. It’s what ultimately makes a difference. It’s what combines to equal 5 stars. More