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Ferman MINI of Tampa Bay

Palm Harbor, FL

4.8
2,551 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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31320 US Highway 19 N

Palm Harbor, FL

34684

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Showing 2,551 reviews

February 22, 2021

We had a great experience with our salesman; Bob Annis and the friendly and knowledgeable financial closer. WE Love our new MINI! Thank you, Matt/Nancy Sloan More

by mnsloan4
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Annis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

It is always a pleasure and hassle free to get my car serviced and they are very helpful with any questions I have about my vehicle And they are very courteous More

by Billyboic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 18, 2021

Chellcey made the process of ending my lease and getting a new lease very easy and fair. I am not one to praise a dealership but these folks are very good. More

by Designerguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chellcey Vecchio
Feb 19, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman MINI of Tampa Bay we appreciate your business Happy Motoring Bob Murray GM

February 17, 2021

The service was excellent. It was a very expensive repair. Matthew added a car detail and cleaned up my headlight for me. A very appreciated gesture. Only ding is my car was on empty with gas and th More

by JULIE.THOMAS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman MINI of Tampa and your 5 star review Bob Murray GM

February 16, 2021

It's definitely worth the trip.Love knowing about the It's definitely worth the trip. Love knowing about the (2) year warranty on parts and labor. Love to learn more about what's important to me More

by bernarddudley299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for Choosing Ferman MINI of Tampa Happy Motoring Paul Scaglione Service Manager

February 15, 2021

Daniel made the process simple and quick. He understood my concerns and was willing to accommodate them. It was Definitely worth the trip to Ferman Mini in Palm Harbor. More

by sunnysmile498
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Ruiz
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

SunnySmile498 Happy Motoring and enjoy your new MINI Bob Murray General Manager

Apr 03, 2021 -

sunnysmile498 responded

I can not say enough about the quality of customer service at Ferman Mini of Tampa Bay. I had trouble with one of my tires shortly after purchase. I was hesitant to drive the hour to have them look at it. I am so glad I did. They were willing to replace my tire free of charge. The Director of Sales, Michael Stanton personal spoke to me and thanked me saying he wanted to keep my business. I am so impressed and will definitely drive the hour to have my car serviced even though there is a Mini Dealer only 5 miles away from my home.

February 11, 2021

I've always received good service but this last time was exceptional. Matthew at the service desk was extremely knowledgable, efficient and professional. Keep it up! More

by jriollano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for your 5 Star rating and kind words about Ferman MINI and Matthew Bob Murray GM

February 10, 2021

I can't express enough SATISFACTION with Ferman MINI and BMW of Tampa Bay. The service is impeccable and all of the servicer staff is knowledgeable. I adore their technician, Stevon, Assistant Service Manag More

by LGULOTTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ in the parts department is fabulous and making sure he follows up with you and gets the parts required in a timely manner.
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman BMW and your kind words about Jamie Stevon and JJ Bob Murray GM

February 10, 2021

As usual very efficient service and very hospitable everyone is so friendly and professional. Taken care of immediately with no hassles I thank you all. More

by carvanrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 06, 2021

Neede a new battery and had heard good reviews about the service department so we decided to give it a try and it turned out to be a good idea More

by cwwsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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