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This rating includes all service center reviews, with more weight given to recent reviews.
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3,131 Reviews of Ferman Ford - Service Center
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August 10, 2023
Great experience from start to finish. I always feel like I’m in good hands at Ferman. Thank you! I always feel like I’m in good hands at Ferman. Thank you! More
by ERICALANE331
Verified CustomerEmployees Worked With
August 10, 2023
If you try to get a hold of anyone in service nine times out of 10 they never call you back out of 10 they never call you back More
by rl.chapman
Employees Worked With
Other Employees :
Jeff Vuncannon, Victoria Marshall, Alissa Audet, David Costello
August 10, 2023
Great service! ! Matt was awesome with great service and communication. Really paid attention to concerns and took care of things. ! Matt was awesome with great service and communication. Really paid attention to concerns and took care of things. More
by trockfield
Employees Worked With
Matt in service
August 10, 2023
Super clean! Very responsive, fast once i was there (30 min process) extremely understanding and working with my needs. Only place I would go after a bad experien Very responsive, fast once i was there (30 min process) extremely understanding and working with my needs. Only place I would go after a bad experience at a different dealer. More
by wakewlder9
August 09, 2023
Dave Costello and his team are true professionals. They helped ease a difficult situation and performed the repair in record time. Because of people like Dave I will recommend Ferman's service depar They helped ease a difficult situation and performed the repair in record time. Because of people like Dave I will recommend Ferman's service department to others. Mike Cicco More
by botgbotg
Employees Worked With
David Costello
August 09, 2023
Always great customer service and services done on time. Great communication as well! Don’t feel like my time is being wasted whenever my car needs work done. Great communication as well! Don’t feel like my time is being wasted whenever my car needs work done. More
by ecardoso1119
Employees Worked With
August 09, 2023
Beth at Ferman was very helpful and understanding of my time and even pointed out issues that were covered under warranty time and even pointed out issues that were covered under warranty More
by Gary
Employees Worked With
August 09, 2023
Great Thanks for your help. Very helpful. Thank you. I give you a 10. Thanks Very helpful. Thank you. I give you a 10. Thanks More
by JOEANN33
August 09, 2023
Provided excellent. The body shop's technicians are skilled craftsman and Trevor was a great coordinator/contact person. The repair was completed ahead of schedule. The body shop's technicians are skilled craftsman and Trevor was a great coordinator/contact person. The repair was completed ahead of schedule. More
by hahndavid
Employees Worked With
John (or James), David Stevans, Ashley Hallenbeck, Trevor Grant
