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This rating includes all service center reviews, with more weight given to recent reviews.
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3,131 Reviews of Ferman Ford - Service Center
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August 20, 2023
Always great service. We travel over an hour each way just because of the great service. We travel over an hour each way just because of the great service. More
by rob@americandish.com
Verified CustomerEmployees Worked With
Other Employees :
Tom Sfero. He is the reason we keep coming back. , Shelly Krolikowski, Alissa Audet, David Costello
August 17, 2023
I came in because my car would not start. I was gotten an appointment and once I arrived I was told that it would only be a hour. This process took 3 hours. This is an unacceptable amount of I was gotten an appointment and once I arrived I was told that it would only be a hour. This process took 3 hours. This is an unacceptable amount of time to change a battery. Once I got my car back there was trash all in my car from the process including the red charge cap from the battery left in the windshield of my car. I have never had bad service here but this time was the worst. More
by DOLINSKIC20
Employees Worked With
August 17, 2023
William was excellent. Went above and beyond expectations. Consistently impressed by ferman ford. Was better than when I had Lexus. Went above and beyond expectations. Consistently impressed by ferman ford. Was better than when I had Lexus. More
by thamzy
Employees Worked With
August 17, 2023
It took three visits for the work to be done correctly on our vehicle. This wasted a lot of our time and money. our vehicle. This wasted a lot of our time and money. More
by Ford
Employees Worked With
August 17, 2023
Excellent customer service. They worked with me to get two of my vehicles in quickly. They worked with me to get two of my vehicles in quickly. More
by Colinthekook
Employees Worked With
August 16, 2023
Service wait time is a little bit too long. Customer Service staff needs better training. Customer Service staff needs better training. More
by grealish23
Employees Worked With
August 16, 2023
Great place to service your vehicle. Honest and quick work. Very good experience, will return in the future. Honest and quick work. Very good experience, will return in the future. More
by GCin87
Employees Worked With
August 16, 2023
Excellent communication from start to finish! Extremely confident with service performed and the follow up with recommended service. Extremely confident with service performed and the follow up with recommended service. More
by BRYANKEOHANE1
August 15, 2023
Very professional from drop off, during and pick up. Great communication during the process via text to keep me updated. Great communication during the process via text to keep me updated. More
by mprincehorn2
Employees Worked With
