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3,127 Reviews of Ferman Ford - Service Center
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August 17, 2023
It took three visits for the work to be done correctly on our vehicle. This wasted a lot of our time and money. our vehicle. This wasted a lot of our time and money. More
by Ford
Verified CustomerEmployees Worked With
August 17, 2023
Excellent customer service. They worked with me to get two of my vehicles in quickly. They worked with me to get two of my vehicles in quickly. More
by Colinthekook
Employees Worked With
August 16, 2023
Service wait time is a little bit too long. Customer Service staff needs better training. Customer Service staff needs better training. More
by grealish23
Employees Worked With
August 16, 2023
Great place to service your vehicle. Honest and quick work. Very good experience, will return in the future. Honest and quick work. Very good experience, will return in the future. More
by GCin87
Employees Worked With
August 16, 2023
Excellent communication from start to finish! Extremely confident with service performed and the follow up with recommended service. Extremely confident with service performed and the follow up with recommended service. More
by BRYANKEOHANE1
August 15, 2023
Very professional from drop off, during and pick up. Great communication during the process via text to keep me updated. Great communication during the process via text to keep me updated. More
by mprincehorn2
Employees Worked With
August 14, 2023
Very nice persons working at my car, Jordan in service was very helpful and reliable was very helpful and reliable More
by ligisabello
Employees Worked With
August 14, 2023
Horrible experience. My car was taken to them in April and I have been given back my vehicle 2 times due to poor repairs and workmanship or them forgetting to do repairs. My car was taken to them in April and I have been given back my vehicle 2 times due to poor repairs and workmanship or them forgetting to do repairs. I call and I am told they will call me back withing 30 minutes or 2 hours and that never happens. I have spoken with several different employees from this location and the exact same service has been experienced. More
by JB
Employees Worked With
Eric, Ashley Hallenbeck
August 14, 2023
I was waiting for my Maveric almost 3 years. But was worthed.Car looks beautiful. People working in dealership very profesionals and helpful. I received many compliments.Thank you Ford. But was worthed.Car looks beautiful. People working in dealership very profesionals and helpful. I received many compliments.Thank you Ford. More
by reteresa55
August 13, 2023
Stephen Nardone and Ferman Ford were able to get my vehicle in to be looked at for service due to some alerts popping up on my Ford Escape. They were able to diagnose the issue and fix it along with ta vehicle in to be looked at for service due to some alerts popping up on my Ford Escape. They were able to diagnose the issue and fix it along with taking care of some recalls that were out on my vehicle. Communication was great and I was able to get a nice rental vehicle all paid by the dealership while my vehicle was being serviced. Timing was normal for repairs, only a few days. I recommend them for your maintenance and servicing needs! More
by kbmasten
Employees Worked With
