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Ferman Ford - Service Center

Clearwater, FL

4.4
3,127 Reviews

3,127 Reviews of Ferman Ford - Service Center

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August 25, 2023

Everyone was very friendly. I loved the drop off service. I was very unhappy with the way Walker Ford treated me on the phone, so I canceled my appointment(they are closer to m More

by sherrilbussell2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alissa Audet
August 25, 2023

I always make an appointment. But I'm always waiting at least 2 hours for an oil change. Then I'm told all this stuff is wrong with my car yet I have a spam number calling me sayi More

by kathrynjean25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Nardone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Ferman Ford responded

Good Morning Kathryn, I am very sorry to hear that our team has missed the mark for you. I would like to discuss your concerns further and try to resolve them. Please call me at your earliest convenience. My direct number is (727) 793-6209. William Pannier - Service Manager

August 25, 2023

I have found Ferman Ford to be reponsive to my auto maintnenace needs. Employees are attentive and helpful. More

by GARDNER HARSHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ferman Ford responded

Thank you for your revew!

August 25, 2023

Stephen, my service advisor was awesome. Honest, helpful and very courteous. Service was completed the same day. When it was not expected to be. More

by LMEDVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ferman Ford responded

Thank you for your review!

August 24, 2023

Service was completed but got a scratch on my vehicle during service and spoke to a assistant manager and was told they would fix it but can't get ahold of him now and won't return my call More

by plinfante45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Rolon
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

William contacted me and rectified the problem and I am 100% satisfied and more than happy More

by plinfante45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Service was great and quick. My Rep was very detailed on what they did to my truck. More

by OBTROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Stephen was awesome. very knowledgeable, and informative. My experience was very quick, and the work was perfect. More

by boccia.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Ferman Ford responded

Thank you for your review!

August 23, 2023

I was very pleased with the service I received. I would definitely recommend your service department to others. More

by mkamkutis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Ferman Ford responded

Thank you for your review!

August 23, 2023

Nice people and aware of customer comfort zone while waiting the effecient and quick credital approval procesr tx u tammy More

by tecptasa
Recommend Dealer
Yes
Employees Worked With
Eric Bartholomew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales lady for me i forgot her name
Aug 24, 2023 -

Ferman Ford responded

Thank you for your review!

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