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3,127 Reviews of Ferman Ford - Service Center
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July 23, 2012
When I arrived at the dealership Jeremy greated me in a very friendly way and took care of the paper work right away, no waiting. I thought that I would have to wait hours and hours for the service to be very friendly way and took care of the paper work right away, no waiting. I thought that I would have to wait hours and hours for the service to be done and was thinking of getting a taxi to take me home, however, Jeremy said that because it is so early he could get the job done within and hour or so. I was pleasantly surprised. I waited in the lounge and within the hour the service was done. I was extremely happy that it was done in that amount of time. Signed the paper work and was out of there nice and early. I would highly recommend this dealership, they sure know their business. More
by terrytink
Employees Worked With
Jeremy Bauer
July 19, 2012
I have been doing business at this dealership for over 15 years. I have seen a lot of changes but I continue to come back because of the service I receive from staff like Jeremy. Every time I or my family years. I have seen a lot of changes but I continue to come back because of the service I receive from staff like Jeremy. Every time I or my family call or come in, I know we will be treated with honesty & respect. Jeremy Bauer should be recognized for his courteous professionalism and plays a Big part in us being a repeat customer More
by jgibbud
Employees Worked With
Jeremy Bauer
July 12, 2012
Had 4 tires nitrogen filled and balanced for $65. They filed them with the wrong tire pressure. 33Lbs instead of 70Lbs. I told the serviceman his gauge might be off and he didn't seem concerned. Also filed them with the wrong tire pressure. 33Lbs instead of 70Lbs. I told the serviceman his gauge might be off and he didn't seem concerned. Also the gauge on the nitrogen machine was broken. Had to make second trip back to get it done properly. No one cared about my time wasted and expenses incurred. More
by 02DONZIZX
Employees Worked With
Quick service
June 29, 2012
Every time I come in for service, Jeremy takes care of me. I have been coming to see him for years and haven't had a bad experience no matter what the problem. Jeremy is always friendly and willing to hel me. I have been coming to see him for years and haven't had a bad experience no matter what the problem. Jeremy is always friendly and willing to help. Great employee, I won't deal with anyone else because he has always been truthful and honest about service I need and service I should get. More
by gco99
Employees Worked With
Jeremy Bauer
June 27, 2012
Service was efficient. I overheard several windshield issues being taken care while other services were being provided. This is not only cost effetive but also improving safety. issues being taken care while other services were being provided. This is not only cost effetive but also improving safety. More
by Jeannette M. Hill
Employees Worked With
Lena Hall, Anthony Lackey
June 21, 2012
Jeremy Bauer has been my trusted car advisor for over 12 years and 4 Ford cars. I have great confidence in his supervision of service and his explanation of the work completed. Jeremy makes up for all the years and 4 Ford cars. I have great confidence in his supervision of service and his explanation of the work completed. Jeremy makes up for all the previous bad experiences I had at other dealerships. More
by Mabs1692
Employees Worked With
Jeremy Bauer
June 16, 2012
Jeremy Bauer was knowledgable, very friendly and the repair was done in a lightning fast time! I really appreciate the quality of service from Jeremy and Countryside Ford! They also charged a very reaso repair was done in a lightning fast time! I really appreciate the quality of service from Jeremy and Countryside Ford! They also charged a very reasonable amount and I was only charged for what I needed! A GREAT experience!! More
by 1sandon
Employees Worked With
Jeremy Bauer
June 16, 2012
Employees are friendly, efficient, professional. True to his word, Jeremy got the work done and got me out on time. Thanks Jeremy, Lena, Countyside Ford. his word, Jeremy got the work done and got me out on time. Thanks Jeremy, Lena, Countyside Ford. More
by michl
Employees Worked With
Jeremy Bauer, Lena Hall
June 12, 2012
I was able to get my car in for the appointment the next day. Once I arrived, it took only 45 min to an hour to change the oil, rotate tires, and windshield wipers. Jeremy was and is one of the most persona day. Once I arrived, it took only 45 min to an hour to change the oil, rotate tires, and windshield wipers. Jeremy was and is one of the most personable people I have ever met. Couldn"t have been more helpful or congenial. I could say that for all the employees I have run across at this particular Ford dealership. Thankyou for your service, friendliness and professionalism. More
by susanlb1
Employees Worked With
Jeremy Bauer, Jeremy Bauer
June 07, 2012
Mike and Jeremy went out of their way to provide excellent customer service. They kept me up to date on the status of the repair and made great recomendations to keep my car in good shape. excellent customer service. They kept me up to date on the status of the repair and made great recomendations to keep my car in good shape. More
by Carladeedah
Employees Worked With
Jeremy Bauer, Mike Catman
