Ferman Ford - Service Center

As always Countryside Ford and service rep. Jeremy Bauer provided top quality service ( 30,000 mile check) at a fair price and as promised. It is this type of quality that keeps me coming back knowing that provided top quality service ( 30,000 mile check) at a fair price and as promised. It is this type of quality that keeps me coming back knowing that they are concerned for me and my needs. R. Barrow Clearwater, FL More

Totally misdiagnosed my RX8 when the check engine light came on. Wanted to charge me a fortune for work that wouldn't have fixed the problem. Also wanted to charge over $100 for a leak in transmission li came on. Wanted to charge me a fortune for work that wouldn't have fixed the problem. Also wanted to charge over $100 for a leak in transmission line that only required tightening a clamp. More

Jeremy was very welcoming, set up an appointment with me and when I arrived for it the next day he had everything ready to go. Techs did a great job in hunting down the cause of the noise. and when I arrived for it the next day he had everything ready to go. Techs did a great job in hunting down the cause of the noise. More

When I called to make an appointment Jeremy got right back to me and penciled me in. When I showed up he was very friendly and the work was done and they even cleaned my truck. Overall customer service back to me and penciled me in. When I showed up he was very friendly and the work was done and they even cleaned my truck. Overall customer service was excellent. I would definitely recommend countryside Ford More

I was referred to Countryside Ford-Clearwater by Liberty Mutual Insurance for collision repair to our 2006 Toyota 4-Runner. Michael and Bill handled appointments, estimates, and scheduling very efficiently. Mutual Insurance for collision repair to our 2006 Toyota 4-Runner. Michael and Bill handled appointments, estimates, and scheduling very efficiently. They also coordinated extremely well with the insurance company. We would especially like to thank the repair technician(s) who performed the repairs. The work was excellent, and as promised, looked like new! As an added bonus, when we picked up the 4-Runner, it had been washed and detailed. Thanks Countryside Ford staff for an excellent job and experience. Warren and Elaine Smith More

I came for Tyre change two months back (may be in September) and i came on November for other Tyre first time they charged me about $249 for one tyre and second time they charged me about $140 for o September) and i came on November for other Tyre first time they charged me about $249 for one tyre and second time they charged me about $140 for one Tyre. When i asked the representative he told me that both tires were same but first time that price is high but when i see the tyre i dont think its the same one. i requested to rotate the tires both new at front and old on back they did rotation but not as i mentioned. overall i dont like the service and i dont want to recommend to others. More

i went in to have my oil changed, but i was having a problem with the car so i went to the service department..the manager came out looked at the problem and fixed it himself.. he said it was an easy f problem with the car so i went to the service department..the manager came out looked at the problem and fixed it himself.. he said it was an easy fix..not under warranty....he showed me how to fix it if it happened again....he stopped everything he was doing and helped me at no charge.....the men at the fast lane were very polite and had my car done when promised..everyone is so nice there More

We were new to the area when our Focus had a hesitation issue, so we went to this Ford dealership. It was a horrible experience. They misdiagnosed the problem; wanting to do a week long $2500 valve job. Ev issue, so we went to this Ford dealership. It was a horrible experience. They misdiagnosed the problem; wanting to do a week long $2500 valve job. Even worse, their "diagnosis" left the car much much worse -- nearly impossible to start and barely running. We said no to the valve job and took it to a local mechanic who replace the coil, plugs, and plug wires; completely fixing the problem for under $500. The mechanic also discovered that Countryside had neglected to reinstall the timing belt cover; of course, they denied and manager would not return phone calls. Avoid this dealership. More

Chris Newton made my service experience flawless. He was friendly and more than willing to help when my car needed a wash. He addressed issues in a professional and timely manner and he is now also the only friendly and more than willing to help when my car needed a wash. He addressed issues in a professional and timely manner and he is now also the only reason why I will do business with Countryside Ford/Mazda for many years to come. More

My air conditioner on my 2012 Taurus started making noise. Bill in the service dept tried to tell me on the phone that something must have slipped down onto the air condition blower mower, but I could noise. Bill in the service dept tried to tell me on the phone that something must have slipped down onto the air condition blower mower, but I could find nothing. I stopped by the shop and he attempted to find the problem but conceded that it was the motor in the blower. I brought the car back the next day for service the following day. I was called around 11:30 the next morning to say it was done. Bill was a true professional in all sense of the word. Polite and engaging and took care of my vehicle as quickly as he could. I used your courtesy van to be transported home and then back to the dealership both days. To say the least, both men were very congenial and polite. Linda Thoma More