Ferman Ford - Service Center

Fantastic Ferman Ford If you want a great deal, excellent service, then Ferman is your place. They treat you like family. The service department is top notch. My service ad If you want a great deal, excellent service, then Ferman is your place. They treat you like family. The service department is top notch. My service advisor, Louis Stump, will go above and beyond for you. I couldn't be happier with my Ford dealer. More

Service appointment Upon arriving early ,I was told my wait time would be about two hours due to the volume of people ahead of me. Service work was done and I was out of Upon arriving early ,I was told my wait time would be about two hours due to the volume of people ahead of me. Service work was done and I was out of there within an hour. Fantastic. Made my day. Always receive great service when I am there. More

Install Line X bedliner Dennis was very professional and attentive. Called me when the vehicle was ready. Looked at the job with me afterwards and gave me maintenance tips. M Dennis was very professional and attentive. Called me when the vehicle was ready. Looked at the job with me afterwards and gave me maintenance tips. Much appreciated. More

They fixed a recall. I have no issues with the service. Louis was able to change the address and phone number. Louis said how long it might take and he was correct. I have no issues with the service. Louis was able to change the address and phone number. Louis said how long it might take and he was correct. More

OIl change, tire rotation, recalibrate navigation. Veron is great to work with and very knowledgeable with a sense of urgency for the work requested. I will take my truck to no one else. THANK YOU Veron is great to work with and very knowledgeable with a sense of urgency for the work requested. I will take my truck to no one else. THANK YOU More

Dennis (🎉🎉🎉) Dennis went above and beyond!! All of your associates should be this fabulous! I don't mind filling out a survey but having a minimum word requirem Dennis went above and beyond!! All of your associates should be this fabulous! I don't mind filling out a survey but having a minimum word requirement seems alittle too much More

Make an appointment on line I made an appointment on line for this latest service. The process couldn't have been easier and you get a 10% discount for doing so. I was in and out I made an appointment on line for this latest service. The process couldn't have been easier and you get a 10% discount for doing so. I was in and out in less than an hour. More

Alignment for our Ford This was our first visit to this dealership to get the alignment done on our Ford Fiesta SE and was very pleased with the efficiency of the Service De This was our first visit to this dealership to get the alignment done on our Ford Fiesta SE and was very pleased with the efficiency of the Service Department. Jeff was our advisor and they did a complete checkup on the car as well and in a very timely manner. We will certainly return to Ferman Ford of Countryside for any other things that are needed. More

Competent service Brought my Miata in for 3 issues . 3 issues resolved in a timely manner. Cannot comment on pricing . My issues were under warranty. I no reason not Brought my Miata in for 3 issues . 3 issues resolved in a timely manner. Cannot comment on pricing . My issues were under warranty. I no reason not to try them on an oil change when needed. More

Service Great customer experience .... reception through to service everything was a 10 out of 10 We use Fernam ford for the first time last year and would Great customer experience .... reception through to service everything was a 10 out of 10 We use Fernam ford for the first time last year and would not pick anyone else to provide service or sales advice for our automobiles More