Ferman Ford - Service Center

Fiesta clutch Jeff Vuncannon is very professional and courteous. I would highly recommend Jeff and your dealership. I had to have my clutch replaced on my 2013 Fi Jeff Vuncannon is very professional and courteous. I would highly recommend Jeff and your dealership. I had to have my clutch replaced on my 2013 Fiesta. Jeff was easy to communicate with and explained the repair process with me . He is a great asset to your dealership More

Oil Change I brought my car I for a routine oil change. The staff were prompt and efficient, and pleasant. My car was ready before their estimated time, and tr I brought my car I for a routine oil change. The staff were prompt and efficient, and pleasant. My car was ready before their estimated time, and treated with the utmost care and respect. More

very pleasent Jeff the service adviser was very helpful and pleasant. he handled the visit with respect and care. My truck was ready a day ahead of schedule. Jeff the service adviser was very helpful and pleasant. he handled the visit with respect and care. My truck was ready a day ahead of schedule. More

good job ! Service was quick and professional with a nice lounge to wait in . The lounge very good coffee available . They also had a soft drink machine . I w Service was quick and professional with a nice lounge to wait in . The lounge very good coffee available . They also had a soft drink machine . I would have trouble finding something wrong with my treatment . More

great service Great service department. Fast, fixed all my recalls. Made suggestions for future service. Oil changes have been a very long 3 hour process so I would Great service department. Fast, fixed all my recalls. Made suggestions for future service. Oil changes have been a very long 3 hour process so I would not recommend that service. Everything else Ferman Ford is the place to go to protect your investment. More

Warranty Service Brought my F150 in for warranty service. The wind shield fluid was not operating. Cameron was helpful and polite. It was a much better experience than Brought my F150 in for warranty service. The wind shield fluid was not operating. Cameron was helpful and polite. It was a much better experience than the nightmare I experienced with the sales department. More

Nick is excellent! He is always pleasant to deal with! I love Ferman. From buying my car to the occasional service needs, they are always professional, helpful, and knowledgeable! When I bring my car in I love Ferman. From buying my car to the occasional service needs, they are always professional, helpful, and knowledgeable! When I bring my car in for service, there is always someone to greet me as soon as I step out of my car. More

quick they were courteous and right on time. they said 1 hr and thats all it took. service person was very helpful. i will return to ferman they were courteous and right on time. they said 1 hr and thats all it took. service person was very helpful. i will return to ferman More

Caring and professional service Frank the person who checked me in was very nice as well as another male who arranged for a driver to take me to work when the shuttle driver was late Frank the person who checked me in was very nice as well as another male who arranged for a driver to take me to work when the shuttle driver was late. The young man who drive me was very nice and spoke highly of the dealership and on how they treated the staff. The shuttle driver who picked me up from work to take me back to the dealership was also very curteous More