3,131 Reviews of Ferman Ford - Service Center
I got more than I asked for. Prompt service, friendly knowledgable consultants and a comfortable waiting area with coffee and snacks available. Prompt service, friendly knowledgable consultants and a comfortable waiting area with coffee and snacks available. More
Great service and communication. Appreciated everything they did for my sons first car purchase. Awesome Appreciated everything they did for my sons first car purchase. Awesome More
Beth Petty was very pleasant and accommodating during my visit for service and I would definitely recommend Ferman Ford visit for service and I would definitely recommend Ferman Ford More
Service is always fast and professional! ! My vehicle is in good hands at Ferman Ford. ! My vehicle is in good hands at Ferman Ford. More
The work got done and was to our specifications. We had to do all the initiating of communication. We had to do all the initiating of communication. More
Everyone was nice, but I’m not giving them 5 stars because I was told the car came with 2 set of keys, I even signed a document stating that the car came with 2 set of keys, the sales person Joe told because I was told the car came with 2 set of keys, I even signed a document stating that the car came with 2 set of keys, the sales person Joe told me he would work on that and get me the 2nd key. After the 3rd message to Joe I never received a response. I know a second set a key is something small, but the dishonesty is what bothered me. More
Very helpful with all my needs and work with my extended warranty company. Tires were actually cheaper here with the special they had running. Oil change was almost same as outside mechanic. Overall plea warranty company. Tires were actually cheaper here with the special they had running. Oil change was almost same as outside mechanic. Overall pleased between service and value. Always double check though. I think it is prudent. More
Nate was a very knowledgeable no pressure salesman. He was very attentive to our concerns and answered all of our questions. The finance manager was quick and efficient as well. He was very attentive to our concerns and answered all of our questions. The finance manager was quick and efficient as well. More
Everyone we have dealt with has been polite and friendly, they have always been ready for us when we arrived for our appointment, they do great work and respect our property. Service department and the body they have always been ready for us when we arrived for our appointment, they do great work and respect our property. Service department and the body shop kicks butt. More