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3,127 Reviews of Ferman Ford - Service Center
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September 01, 2023
Service is always fast and professional! ! My vehicle is in good hands at Ferman Ford. ! My vehicle is in good hands at Ferman Ford. More
by jpolacek
Verified CustomerEmployees Worked With
Other Employees :
Brian Jamieson, Angelo Panico
September 01, 2023
The work got done and was to our specifications. We had to do all the initiating of communication. We had to do all the initiating of communication. More
by STOEPIER
Employees Worked With
August 31, 2023
Everyone was nice, but I’m not giving them 5 stars because I was told the car came with 2 set of keys, I even signed a document stating that the car came with 2 set of keys, the sales person Joe told because I was told the car came with 2 set of keys, I even signed a document stating that the car came with 2 set of keys, the sales person Joe told me he would work on that and get me the 2nd key. After the 3rd message to Joe I never received a response. I know a second set a key is something small, but the dishonesty is what bothered me. More
by bmanzanares1005
Employees Worked With
Frank Savranakis
August 31, 2023
Very helpful with all my needs and work with my extended warranty company. Tires were actually cheaper here with the special they had running. Oil change was almost same as outside mechanic. Overall plea warranty company. Tires were actually cheaper here with the special they had running. Oil change was almost same as outside mechanic. Overall pleased between service and value. Always double check though. I think it is prudent. More
by hbhper
August 31, 2023
Nate was a very knowledgeable no pressure salesman. He was very attentive to our concerns and answered all of our questions. The finance manager was quick and efficient as well. He was very attentive to our concerns and answered all of our questions. The finance manager was quick and efficient as well. More
by jimstepp1
August 31, 2023
Everyone we have dealt with has been polite and friendly, they have always been ready for us when we arrived for our appointment, they do great work and respect our property. Service department and the body they have always been ready for us when we arrived for our appointment, they do great work and respect our property. Service department and the body shop kicks butt. More
by csmallwoodhandyman
August 31, 2023
We followed our Service Writer, Beth Petty, from a St Pete Ford dealership. Best decision ever. We still have her taking care of our 2020 Fusion. Added to that, we have the benefits of Ferman's driver te Pete Ford dealership. Best decision ever. We still have her taking care of our 2020 Fusion. Added to that, we have the benefits of Ferman's driver team. They all coordinated picking up my car in the morning and returning it to me in the afternoon...at no charge! Thanks to Beth, Tony, Chris and Dave!! And they updated me continually from start to finish!! More
by jsinger2
August 30, 2023
After oil change, I have an oil leak, and after new brakes were put on. I had a terrible noise where metal was rubbing against my new rotors. Had to come back for a return visit to get it all fixed. brakes were put on. I had a terrible noise where metal was rubbing against my new rotors. Had to come back for a return visit to get it all fixed. More
by KATHI.ACREE
Employees Worked With
Beth checked me in and was wonderful throughout
