Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,127 Reviews of Ferman Ford - Service Center
Sort by
October 12, 2017
Staff efficiency When it appeared as if my car wouldn't be ready in the window of time I had been promised, staff worked to get things done and to allow me to pick up When it appeared as if my car wouldn't be ready in the window of time I had been promised, staff worked to get things done and to allow me to pick up my car on a Thursday at 5 so I could get to work on Friday. They did not have to accommodate me, but they did their best to get the job completed. And I got to work on Friday. More
by Susan Cornett
Employees Worked With
unsure of name of people in collision dept.
October 02, 2017
Easy and hassle free Great job by the entire crew at Ferman. Clear expectations, communication and pricing were delivered throughout the process. I did not purchase my v Great job by the entire crew at Ferman. Clear expectations, communication and pricing were delivered throughout the process. I did not purchase my vehicle from Ferman but I will put them at the top of my list when we are in the market More
by JoeO
Employees Worked With
Jeff, Jeff Vuncannon
September 27, 2017
Best Service Department I have ever seen! Jeff & Staff were kind and professional. Jeff's communication regarding my care was excellent. Not only that, but my car was finished a day ahead of Jeff & Staff were kind and professional. Jeff's communication regarding my care was excellent. Not only that, but my car was finished a day ahead of schedule. Even if I didn't drive a Ford, I'd have your dealership for service. I will never go anywhere else. THANKS JEFF More
by Bobbie Davidson
Employees Worked With
Jeff one of the Service Directors, Jeff Vuncannon
September 23, 2017
Great Team Cameron is a a great service advisor. Happy to have him take care of my truck. Everyone I have dealt with at Ferman have been wonderful. Cameron is a a great service advisor. Happy to have him take care of my truck. Everyone I have dealt with at Ferman have been wonderful. More
by Thunder21Heavy
September 08, 2017
Service Advisor My service advisor Jeff Vuncannon was very nice and patient with me. I appreciate him and FermanFord I will recommend this place to anyone..Thank My service advisor Jeff Vuncannon was very nice and patient with me. I appreciate him and FermanFord I will recommend this place to anyone..Thank you Ferman Ford... More
by Catherine Mcfarlane
Employees Worked With
Jeff Vuncannon , Jeff Vuncannon
August 27, 2017
Leaking tail light was replaced and front axle noise. Everything was great. Got the rear tailgate replaced, that had water in it. Car had a noise, from the passenger side front. They were able to d Everything was great. Got the rear tailgate replaced, that had water in it. Car had a noise, from the passenger side front. They were able to diagnose and fix the issus. More
by FordEdgeSLS
Employees Worked With
Talon Craft, Talon Craft
August 22, 2017
Great service They have always treated me great. they try hard to get you out the door quickly. Love the free soda and coffee Thank you, David. They have always treated me great. they try hard to get you out the door quickly. Love the free soda and coffee Thank you, David. More
by Hall4one
Employees Worked With
talo cruz
August 18, 2017
Service repairs I'm from Tennessee and was passing through Clearwater Fl on 5/26/17. When my vehicle started overheating. They were able to get me in and fix my Expe I'm from Tennessee and was passing through Clearwater Fl on 5/26/17. When my vehicle started overheating. They were able to get me in and fix my Expedition to get me back on the road. I really appreciate their service and working me in on a holiday weekend! Great job guys & gals! More
by JarrodR9
August 16, 2017
Denied my check by a service you use- After buying cars and trucks from Ferman I will use walker from now on if I cannot use a check as payment-your check verifier has many negative commen After buying cars and trucks from Ferman I will use walker from now on if I cannot use a check as payment-your check verifier has many negative comments More
by Gonomore
Employees Worked With
Jeff
August 07, 2017
Very friendly Address the recall on my Escape and made arrangements to drive me home and pick me up when service have been performed. Was extreme;y pleased with the Address the recall on my Escape and made arrangements to drive me home and pick me up when service have been performed. Was extreme;y pleased with the service. More
by uncldick49
Employees Worked With
Don't remember his name
