Ferman Ford - Service Center

Prompt service I made an appointment for an oil change earlier in the week. When I arrived at my scheduled time the wait was almost two hours. William my Service I made an appointment for an oil change earlier in the week. When I arrived at my scheduled time the wait was almost two hours. William my Service advisor did everything possible to make sure my car was completed within an hour. Great customer satisfaction! More

Great Service I received extremely kind and informed service from William Pannier, service advisor. I would highly recommend to all my friends to come to this deal I received extremely kind and informed service from William Pannier, service advisor. I would highly recommend to all my friends to come to this dealer for all their auto needs. I will definitely be returning for future service. More

Service or repair I have had my vehicle serviced at Ferman Ford in the past and have been very satisfied with the treatment and service given to Ferman Ford:s custome I have had my vehicle serviced at Ferman Ford in the past and have been very satisfied with the treatment and service given to Ferman Ford:s customers!!!! More

William did a splendid job facilitating work on my truck. William Pannier did a splendid job facilitating work on my truck. He kept me informed on the progress of the maintenance work. Great job, William! William Pannier did a splendid job facilitating work on my truck. He kept me informed on the progress of the maintenance work. Great job, William! More

Rob Guinn! Great Customer Service! Rob was very helpful, informative, and patient with helping me service my 07 CX-7! He made the experience less the stressful and kept me informed with Rob was very helpful, informative, and patient with helping me service my 07 CX-7! He made the experience less the stressful and kept me informed with the best options. I would strongly recommend going to check out Rob for getting the best service this dealership can offer. More

Friendly, thorough, professional From the moment I got to the service department, the service was professional, and executed car service within an hour and a half. All around great se From the moment I got to the service department, the service was professional, and executed car service within an hour and a half. All around great service and attention to detail. More

dead battery Had a dead battery call the service department to ask them if it was covered under warranty they informed me that it was. I had then spoke with Willia Had a dead battery call the service department to ask them if it was covered under warranty they informed me that it was. I had then spoke with William and he had my car up and running in an hour very happy with service. I also use the courtesy customer pickup and delivery service More

Always Satified with their Service Upon moving to Tampa 3yrs ago, I started taking my 2014 Mazda 3 to Ferman Mazda for service, I have always been more than satisfied with their service Upon moving to Tampa 3yrs ago, I started taking my 2014 Mazda 3 to Ferman Mazda for service, I have always been more than satisfied with their service. Appts are made easily and efficiently. You're greeted by your assigned service mgr, who reviews any issues and your reason for service. This last visit was for a simple oil change. I explained at the outset of the appt, that I was in a bit of a hurry and need to get in and out as quickly as possible. I was told by Robert, it should be no longer than an hour. Within 30mins it was all done. And I love the way they check your tire pressure, fluids and clean it up beautifully. Their prices are very competitive, as well. I have always been satiified with their service and highly recommend Ferman Mazda. More

After a slow start, great service. My advisor was new and didn't keep me informed which resulted in my sitting around too long to find out I needed a loaner vehicle. After that, everyth My advisor was new and didn't keep me informed which resulted in my sitting around too long to find out I needed a loaner vehicle. After that, everything was spot on exceptional. I'm hoping my advisor learned from this and everyone after me will benefit... More

Simple and good Wilson kept us informed at all times and they fixed our vehicle without any hassles. Wilson got us a loaner car and always treated us with respect. Wilson kept us informed at all times and they fixed our vehicle without any hassles. Wilson got us a loaner car and always treated us with respect. More