Ferman Ford - Service Center

GREAT! Jeff called and explained that the parts weren't coming in till Monday. I explained that my husband was in assisted living and I had to see him. He m Jeff called and explained that the parts weren't coming in till Monday. I explained that my husband was in assisted living and I had to see him. He made a called someone and before I knew it he had a car and said no charge. Now that's Great service More

45,000 miles maintenance originally oil & filter Service advisor suggested of getting the 45,000 miles maintenance instead of just filter & oil change & roration of tires. Was done in a reasonable ti Service advisor suggested of getting the 45,000 miles maintenance instead of just filter & oil change & roration of tires. Was done in a reasonable time & courteous staff. More

Service visit William is very competent and couteous. I felt that he was attentive to my time constraints and strives to take care of his customers. No other commen William is very competent and couteous. I felt that he was attentive to my time constraints and strives to take care of his customers. No other comments. More

felted welcomed, all polite, I was out fast oil change and car check was fast. my seats were still nice looking after service. Everyone was polite. my tiers were air up. thank you for everythi oil change and car check was fast. my seats were still nice looking after service. Everyone was polite. my tiers were air up. thank you for everything More

Good Customer Service I bought a Certified Pre-Owned Ford Escape and had a great experience with my Salesman, Finance Department and recently Service Department. Very Plea I bought a Certified Pre-Owned Ford Escape and had a great experience with my Salesman, Finance Department and recently Service Department. Very Pleased with dealership!! More

4TH CAR I'VE PURCHASED VERY HAPPY, BUT AS I DROVE HOME, I REALIZED, IT HAPPENED AGAIN! I GO IN FOR SERVICE, AND END UP GETTING A NEW CAR, AND THEN REALIZE THAT I'VE PAID FO VERY HAPPY, BUT AS I DROVE HOME, I REALIZED, IT HAPPENED AGAIN! I GO IN FOR SERVICE, AND END UP GETTING A NEW CAR, AND THEN REALIZE THAT I'VE PAID FOR SERVICE TO OLD CAR, AND AM OUT FOR APPROX. $45.00 PLUS A FULL TANK OF GAS! AND YOU HAVE MY OLD CAR, AND FULL TANK OF GAS ! More

Satisfied customer Everyone was courteous, knowledgeable and professional. I appreciated the complimentary transportation after dropping my car off for service and then Everyone was courteous, knowledgeable and professional. I appreciated the complimentary transportation after dropping my car off for service and then again when picking me up to retrieve my car. More

Swift & Sweet In and out faster than ever! There was so much activity going on I was worried I'd be later than expected. Instead, I was out of there 30 mins earli In and out faster than ever! There was so much activity going on I was worried I'd be later than expected. Instead, I was out of there 30 mins earlier than planned. Great Job guys!!! More

Great staff Great staff, courteous and friendly! They had my car in and out quickly. Cameron did a fantastic job handling my experience from start to finish. Great staff, courteous and friendly! They had my car in and out quickly. Cameron did a fantastic job handling my experience from start to finish. More

Great Service Thank you for always being so nice and helpful and returning my car back when promised. Would not want to go anywhere else! Your the best! Thank you for always being so nice and helpful and returning my car back when promised. Would not want to go anywhere else! Your the best! More