Ferman Ford - Service Center

Demetrios did an excellent job finding my needs & putting me in the perfect vehicle. I also appreciated the time spent by Bob on the Mazda side for the stereo & features demonstration. But it all s & putting me in the perfect vehicle. I also appreciated the time spent by Bob on the Mazda side for the stereo & features demonstration. But it all started with the guy in the service dept. I don't know his name, but I told him about my situation & he steared me in the right direction. Great job by all involved. I'm very happy & can't wait to wake up to my new car tomorrow. Thanks guys! More

Got a great deal We bought our vehicle three weeks ago and the engine light came on. I called & we got in right away. Will was wonderful. The only surprise was that t We bought our vehicle three weeks ago and the engine light came on. I called & we got in right away. Will was wonderful. The only surprise was that there was a $100.00 deductible (we do not recall being told this when we purchased the vehicle. More

Superb Pleasant, knowledgeable and on time service. Clean friendly atmosphere in which to wait while car is being serviced. I needed a new rear wiper blade Pleasant, knowledgeable and on time service. Clean friendly atmosphere in which to wait while car is being serviced. I needed a new rear wiper blade which they didn’t have in stock but would have it in the next day. Just stop in at my convenience and they would replace it at no cost to me. More

Oil change and tire rotation I brought my car in for an oil change and tire rotation. My car was ready in about an hour. That is the quickest service time I have ever received at I brought my car in for an oil change and tire rotation. My car was ready in about an hour. That is the quickest service time I have ever received at Ferman Ford. More

Excellent experience I was very impressed with how clean the entire area was, from the outside of the building to the waiting area, coffee/soda station,and restroom. I was very impressed with how clean the entire area was, from the outside of the building to the waiting area, coffee/soda station,and restroom. More

2011 f350 repair Excellent experience. Was kept up to date with my service and my tech was very curtious. Made the experience that much better and will definitely be b Excellent experience. Was kept up to date with my service and my tech was very curtious. Made the experience that much better and will definitely be back. More

experience with service Jonathon was very helpful and friendly and explained everything thoroughly...yada, yada, yada, and the same thing all over again and anything else I c Jonathon was very helpful and friendly and explained everything thoroughly...yada, yada, yada, and the same thing all over again and anything else I can think of... More

Schedule and service all within forty five minutes. Updates and follow up by Jonathan are a nice touch. They made the most of my time. all within forty five minutes. Updates and follow up by Jonathan are a nice touch. They made the most of my time. More

Needed an oil change and they did a great job. I have been here more than once my mother has also purchased a vehicle here and loved her car, highly recommended, can't go wrong. I have been here more than once my mother has also purchased a vehicle here and loved her car, highly recommended, can't go wrong. More

Everything went pretty smooth Jut needed to be kept up to date on what was going on with the truck. I don’t like to be the one calling to chase it up Jut needed to be kept up to date on what was going on with the truck. I don’t like to be the one calling to chase it up More