Ferman Ford - Service Center

Very good. Service was good. Sign in took a bit of time as Talon wasn’t there upon my arrival so I was referred to another service person. I had to ask about pro Service was good. Sign in took a bit of time as Talon wasn’t there upon my arrival so I was referred to another service person. I had to ask about progress of service after an hour had passed rather than being kept informed of status. More

Great service Team got me in quickly without an appointment and handled my issue quickly and professionally. Thanks guys for the great service and quality of your w Team got me in quickly without an appointment and handled my issue quickly and professionally. Thanks guys for the great service and quality of your work. More

Best Service Advisors I know I'm in good hands with Talon or Cameron as my Service Advisors. They have both made bad situations much easier to get through. I know I'm in good hands with Talon or Cameron as my Service Advisors. They have both made bad situations much easier to get through. More

Annual going North check-up I trust that Ferman Ford and Cameron Rolon are giving me good advice to have a trouble free safe trip back north in the spring. They are on time and I trust that Ferman Ford and Cameron Rolon are giving me good advice to have a trouble free safe trip back north in the spring. They are on time and the service is quick. I wait in the lounge and get back on the road with a minimum of delay. I feel good about the experience. More

Demetrios did an excellent job finding my needs & putting me in the perfect vehicle. I also appreciated the time spent by Bob on the Mazda side for the stereo & features demonstration. But it all s & putting me in the perfect vehicle. I also appreciated the time spent by Bob on the Mazda side for the stereo & features demonstration. But it all started with the guy in the service dept. I don't know his name, but I told him about my situation & he steared me in the right direction. Great job by all involved. I'm very happy & can't wait to wake up to my new car tomorrow. Thanks guys! More

Got a great deal We bought our vehicle three weeks ago and the engine light came on. I called & we got in right away. Will was wonderful. The only surprise was that t We bought our vehicle three weeks ago and the engine light came on. I called & we got in right away. Will was wonderful. The only surprise was that there was a $100.00 deductible (we do not recall being told this when we purchased the vehicle. More

Superb Pleasant, knowledgeable and on time service. Clean friendly atmosphere in which to wait while car is being serviced. I needed a new rear wiper blade Pleasant, knowledgeable and on time service. Clean friendly atmosphere in which to wait while car is being serviced. I needed a new rear wiper blade which they didn’t have in stock but would have it in the next day. Just stop in at my convenience and they would replace it at no cost to me. More

Oil change and tire rotation I brought my car in for an oil change and tire rotation. My car was ready in about an hour. That is the quickest service time I have ever received at I brought my car in for an oil change and tire rotation. My car was ready in about an hour. That is the quickest service time I have ever received at Ferman Ford. More

Excellent experience I was very impressed with how clean the entire area was, from the outside of the building to the waiting area, coffee/soda station,and restroom. I was very impressed with how clean the entire area was, from the outside of the building to the waiting area, coffee/soda station,and restroom. More

2011 f350 repair Excellent experience. Was kept up to date with my service and my tech was very curtious. Made the experience that much better and will definitely be b Excellent experience. Was kept up to date with my service and my tech was very curtious. Made the experience that much better and will definitely be back. More