Back

Ferman Ford - Service Center

Clearwater, FL

4.4
3,127 Reviews

3,127 Reviews of Ferman Ford - Service Center

Sort by
June 01, 2018

Excellent service...quicker than I expected 0verall experience was excellent..I brought my car in for a recall notice and the work was done quickly and everyone was helpful and answered any ques More

by skgrismer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Ferman Ford responded

Thank you for your review!

June 01, 2018

Highly recommend Fermanagh service dept They were ready for me at the appointed time. Service personnel very competent. All we were in contact with we're friendly and courteous. Waiting room More

by almaszoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Ferman Ford responded

Thank you for your review!

May 31, 2018

Service at Ferman Ford The my experience at Ferman Ford has always been excellent, have no real issues with the work that's been done on my vehicle. Thanks to William Pannie More

by CANES1FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Ferman Ford responded

Thank you for your review!

May 31, 2018

So far great Came in bc brake lights and turn signal went out at 4pm and Jeff gas been great. Had to leave her bc have to order parts and Joe Wheeler the service m More

by klingerfelt2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Hudspeth loaner agent, Jeff Vuncannon
Jun 01, 2018 -

Ferman Ford responded

Thank you for your review!

May 29, 2018

Great service! Took my car in on a recall notice about the steering wheel. Entire staff was cheerful and helpful. Work was done promptly, right on the dot for the p More

by Koofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley
May 29, 2018 -

Ferman Ford responded

Thank you for your review!

May 29, 2018

My opinion Not prompt and over charge for my service Called for a return call never happen. I went in person to speak to the service advisor More

by RMGOOD2776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Pannier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact Bob Murray at (727) 797-2277, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 28, 2018

Very satisfied Cameron did a good job making sure I got taken care of in a timely manner. Thanks for a job well done. When I come back, I hope I'll be able to get C More

by sudonbofus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Ferman Ford responded

Thank you for your review!

May 28, 2018

Fast and friendly service, fretted with a smile and made us feel like we were at home. Spent our time walking the lot and ended up leaving with a second car More

by Vsalonick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino DeMarco
May 29, 2018 -

Ferman Ford responded

Thank you for your review!

May 27, 2018

MY Fun DAY AT FERMAN FORD Took car was done even washed my car!!!. Dad worked 4 Ford 36 years. I miss U dad, but I am still buying Ford Cars. More

by prozac1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All, workers they were so nice & on the ball., Talon Craft
May 29, 2018 -

Ferman Ford responded

Thank you for your review!

May 27, 2018

The Works I was very impressed by the professionalism, friendliness, and quality of service at Ferman Ford. I will definitely be back, and highly recommend this More

by alisha.m.laing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
May 29, 2018 -

Ferman Ford responded

Thank you Alisha for your review!

...
281
...