Ferman Ford - Service Center

Outstanding service. I have been coming to Ford since 2011. Your company changed allot since then, but my view of the company is overall satisfying. I have bought two car I have been coming to Ford since 2011. Your company changed allot since then, but my view of the company is overall satisfying. I have bought two cars from your Ford location. I have stayed with the same team of mechanics, and they are great. Talon is a great addition to your staff. Don't tell him that, he might get a big head. Just kidding. Thanks for everything. More

service appointment as usual I was met in the service bay and Jeff had me signed in and I was in the lounge even before my appointment time. I had a very short wait and as usual I was met in the service bay and Jeff had me signed in and I was in the lounge even before my appointment time. I had a very short wait and was pleased with the results. More

Recall - door latches My truck had a recall on the door latches which were replaced. They also preformed a 27point inspection, rotated the tires, replaced the wiper blades My truck had a recall on the door latches which were replaced. They also preformed a 27point inspection, rotated the tires, replaced the wiper blades & replaced the engine filter. Scheduled for 4 hours but got me out the door in 3. Everyone was pleasant & helpful. More

Car Repair Jeff got me in at my appointment time, communicated with me on car status. My car is my only means of transportation, so I needed to wait for repair. Jeff got me in at my appointment time, communicated with me on car status. My car is my only means of transportation, so I needed to wait for repair. Was huge improvement having new waiting areas with appropriate seating, TVs and refreshments. More

Best service here yet. I have had negative experiences here before but this service was great. Everything was timely and efficient. Talon was always polite and helpful in e I have had negative experiences here before but this service was great. Everything was timely and efficient. Talon was always polite and helpful in every part of the service order. More

It was a great experience I greatly enjoyed my experience with service here. Everyone was friendly and helpful. Loving the new guest area. Robert and Dave was a great service a I greatly enjoyed my experience with service here. Everyone was friendly and helpful. Loving the new guest area. Robert and Dave was a great service advisors. More

Trust The work done on my car was outstanding And in a timely manner Every thing was explained to me My car was returned clean and ready to go The work done on my car was outstanding And in a timely manner Every thing was explained to me My car was returned clean and ready to go More

Replaced Car Battery My husband called Ferman Ford to get an appointment to replace my car battery. we both thought it would be the next day, but we were told as soon as y My husband called Ferman Ford to get an appointment to replace my car battery. we both thought it would be the next day, but we were told as soon as you get the car jump started to come on over. My husband was in an out with the new battery in under an hour. That's Great service! More

Racall work. Quick and easy. I dropped off early and they gave me a ride to work and called when finished and picked me up. Great people Quick and easy. I dropped off early and they gave me a ride to work and called when finished and picked me up. Great people More

Very Pleased Very happy with them fixing my computer problem. Gave me a rental with for the days they had my car and everyone was very helpful. Very happy with them fixing my computer problem. Gave me a rental with for the days they had my car and everyone was very helpful. More