Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,127 Reviews of Ferman Ford - Service Center
Sort by
June 07, 2023
The service staff was friendly and efficient and doing quality work. The waiting area is ok, but it does have WiFi so I can work while I wait. quality work. The waiting area is ok, but it does have WiFi so I can work while I wait. More
by jp.terry
Verified CustomerEmployees Worked With
June 03, 2023
Cameron and his team provide excellent service at Ferman Ford. They take great car of my Ford F150 and I am always happy with the work they perform. Ford. They take great car of my Ford F150 and I am always happy with the work they perform. More
by Thunder21Heavy
Employees Worked With
June 02, 2023
So Ferman is 0-2 with me as a customer. Last time it wasn't their fault but their service advisor left me in the wind knowing what was going on and I had to keep contacting him as to a reso Last time it wasn't their fault but their service advisor left me in the wind knowing what was going on and I had to keep contacting him as to a resolution. Today I bring my mustang in with a window issue. Window keeps going down 1/4 inch on its own when the car is on or off. Explained that to the service advisor. After some time of waiting I had to go back to the tech with the service advisor and explain the issue as he was not informed properly, side note he was working on another car when I was brought to the back. Another hour goes by and I'm informed they can't duplicate it and that I owe for a diagnostic fee. That was $213 for someone to do a few minutes of work and give me an excuse that its a saggy headliner which mines not, it was just a TSB on the system. I am really truly at a loss as to what was done? Will not be back for sure. I would like to include the actual diagnostic charge was never told to me other than I may have to cover it if there is something that isn't covered under the extended warranty. More
by michalegraves6
Employees Worked With
Aimee Petty
June 01, 2023
It's a great dealership nice beautiful cars & truck's, Great service High recommended ferman ford Great service High recommended ferman ford More
by coolkids2451
May 31, 2023
Love working with Camren. He is very communicative. Works well with everyone who brings in their vehicle He is very communicative. Works well with everyone who brings in their vehicle More
by 266266.bc
May 31, 2023
Ferman Ford always takes care of us. We have bought three cars there. More to come. We have bought three cars there. More to come. More
by mikehennagir
May 31, 2023
They do good work. They do good work. They do good work. They do good work. They do good work. They do good work. They do good work. More
by brunokorschek
Employees Worked With
May 31, 2023
Friendly team. One thing I really like is that my truck was detailed by the time I received it. That little extra goes a long way. Thank you. One thing I really like is that my truck was detailed by the time I received it. That little extra goes a long way. Thank you. More
by Danforlanodan4740
Employees Worked With
