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Ferman Ford - Service Center

Clearwater, FL

4.4
3,127 Reviews

3,127 Reviews of Ferman Ford - Service Center

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June 15, 2023

William takes care of my 2014 ford edge sport one problem after another. A lot of repairs in the last 3 years and William pannier has helped all the way thru. I wish the ford motor company would look into it More

by craigpeltier1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

They always do a great job of taking care of my car. And customer service is top notch More

by Hpotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

Professional, polite and reliable. All work clearly explained and completed in a timely manner. A plus! More

by hillwillp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

Ordered and purchased my F-150 Tremor there. It is where I have it serviced also. Customer service has been great. More

by Dackjob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon, Frank Savranakis, David Costello
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

Have taken my last two trucks since new for service and recalls to Ferman ford and have always had superior service. Gives me a piece of mind to have a dealership I can rely on. More

by davist8591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

Great customer service and great Management team to back it up would definitely recommend to others More

by Jackw0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

David Costello was very professional and helpful with my lease Bronco...which has had different issues since my lease...however he has handled everything quite well.... More

by stevensannini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Costello
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

June 15, 2023

I was pretty annoyed because I just bought the car and I haven't even put 3000 miles on it yet and he said I needed my brakes done and I checked my Ford app and it said that the brakes were just done so I'm More

by amberwaggs
Recommend Dealer
Yes
June 15, 2023

Dealership assessment was completed and the manager replied to my comment. Service was great but the process causing me to wait for weeks to get job done was poor. More

by knappstix
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Nardone
Jun 16, 2023 -

Ferman Ford responded

Thank you for the review!

June 14, 2023

I have had wonderful service in the times that I have brought my car there. Communication has been excellent. I have been well taken care of. More

by teasally1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Ferman Ford responded

Thank you for your review!

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