Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,127 Reviews of Ferman Ford - Service Center
Sort by
July 02, 2023
As usual, Ferman Ford was articulate, professional, and committed to the best service. Everything was explained thoroughly, and they also followed up every step. I’m extremely pleased with the knowledge an committed to the best service. Everything was explained thoroughly, and they also followed up every step. I’m extremely pleased with the knowledge and experience in handling my service. I will recommend Ferman Ford to all!!! More
by davidrivera81688
Verified Customer
June 30, 2023
Professional and courteous. Definitely would come back here also would refer to friends. Service dept was outstanding. Definitely would come back here also would refer to friends. Service dept was outstanding. More
by kozx4
Employees Worked With
Other Employees :
Shelly Krolikowski, Angelo Panico
June 30, 2023
Bad communication. Service rep blamed me for misunderstanding. Because he has 39 years experience. He did not tell me about 200 dollar diag fee. Website said free brake Service rep blamed me for misunderstanding. Because he has 39 years experience. He did not tell me about 200 dollar diag fee. Website said free brake inspection. When I picked up vehicle he just pointed outside and tossed me the keys. Will not be coming back. More
by mrbrsullivan
Employees Worked With
June 29, 2023
There are several Ford dealerships closer to my home than Ferman Ford. I will gladly drive further in order to continue working with William Pannier as my Service Advisor. Ferman Ford. I will gladly drive further in order to continue working with William Pannier as my Service Advisor. More
by ksmichels
Employees Worked With
June 29, 2023
Great friendly service worked with me every step of the way and did a awesome job way and did a awesome job More
by flbill1022
Employees Worked With
June 29, 2023
Worst experience I’ve ever had with a service provider or dealership. Will never buy from them again dealership. Will never buy from them again More
by jetthomas24
June 28, 2023
Good selection of vehicles. Salesman are helpful and not pushey. I bought a used vehicle and they were quick to fix the minor issues. Broken trim and missing dash inserts and mi Salesman are helpful and not pushey. I bought a used vehicle and they were quick to fix the minor issues. Broken trim and missing dash inserts and missing jack parts. More
by sgtmcmanis
Employees Worked With
Jeff Vuncannon
June 28, 2023
Good selection of vehicles. Salesman are helpful and not pushey. I bought a used vehicle and they were quick to fix the minor issues. Broken trim and missing dash inserts and mi Salesman are helpful and not pushey. I bought a used vehicle and they were quick to fix the minor issues. Broken trim and missing dash inserts and missing jack parts. More
by sgtmcmanis
Employees Worked With
Jeff Vuncannon
