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Ferman Ford - Service Center

Clearwater, FL

4.4
3,131 Reviews

3,131 Reviews of Ferman Ford - Service Center

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July 08, 2023

Have handled their business with us from the start until the present with the class we all hope for and expect. Grade A dealership. More

by dkm_54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kacprowski, Trevor Grant
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 08, 2023

Great service and friendly people that helped me quickly get my truck on and out of the service area More

by gourdes_supine_0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon, Victoria Marshall, Alissa Audet, David Costello
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 08, 2023

Great experience! Found the truck that was perfect for me! It would be hard to find better service anywhere. More

by ryland
Recommend Dealer
Yes
Employees Worked With
Jason Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Leo Alibasic
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 07, 2023

They know how to listen, they are very attentive to the customer, they look for alternatives to be able to help the customer with their expectations More

by SALVADOR GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabil Loubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Alibasic
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

July 07, 2023

I was pleased with the results of the mobile tech’s work. He was very prompt and explained what he was doing More

by TOOTS313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the Service Manager’s or the Service technician’s name
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

July 07, 2023

Quality, on time service from the crew at Ferman Ford. Service advisor was very helpful More

by risher.andrew
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 06, 2023

Clean professional prompt very nice greeting. Counter gentleman a little condescending but patient to the point. More

by Lopresti.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Cameron was a delight to work with. He listen to what I had to say, and was very helpful and understanding I will be back More

by MFROHLICH321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

July 06, 2023

Service check in was delayed. Service mgr was not around. Had to wait. Service okay More

by sdavidson_logic
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Costello
July 06, 2023

It’s been over 3 months since my jeep has been sent there. The constant ordering of wrong parts and different excuses as to why the jeep is not fixed is unacceptable More

by bbyrne0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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