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Ferman Ford - Service Center

Clearwater, FL

4.4
3,127 Reviews

3,127 Reviews of Ferman Ford - Service Center

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July 07, 2023

I was pleased with the results of the mobile tech’s work. He was very prompt and explained what he was doing More

by TOOTS313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the Service Manager’s or the Service technician’s name
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

July 07, 2023

Quality, on time service from the crew at Ferman Ford. Service advisor was very helpful More

by risher.andrew
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 06, 2023

Clean professional prompt very nice greeting. Counter gentleman a little condescending but patient to the point. More

by Lopresti.rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Cameron was a delight to work with. He listen to what I had to say, and was very helpful and understanding I will be back More

by MFROHLICH321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

July 06, 2023

Service check in was delayed. Service mgr was not around. Had to wait. Service okay More

by sdavidson_logic
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Costello
July 06, 2023

It’s been over 3 months since my jeep has been sent there. The constant ordering of wrong parts and different excuses as to why the jeep is not fixed is unacceptable More

by bbyrne0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
July 06, 2023

After buyng many cars in my life, prefer an american car, and Ford is the best! More

by David Bierley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

July 06, 2023

Everyone was attentive, and the wait was not long. They took her a good care of my vehicle as usual. More

by jenifferw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon, Victoria Marshall, Alissa Audet, David Costello
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

July 05, 2023

Ferman was able to help me when other local and even not so local dealers were giving me the runaround. Helped me get my recall done in an extremely efficient manner, a quick oil change and great customer s More

by pattysquishy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

July 05, 2023

Service was great and right on time. The home mobile service is an amazing service. Thank you Robert and a whole team. More

by Jan.senkyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Ferman Ford responded

Thank you for your review!

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