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Ferman Ford - Service Center

Clearwater, FL

4.4
3,131 Reviews

3,131 Reviews of Ferman Ford - Service Center

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July 21, 2023

No communication from the service center about our vehicle's problem and its progress. Very disappointed we have to call just to get updates 😕. Have 2 cars there in the service dept. now and if it w More

by teambrunner3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Rolon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nabil Loubani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sfero 10 stars
July 21, 2023

Every thing went find no wait time vehicle was done when was promised and was keep informed about service need or not need More

by shaunna.orestis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Costello
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 20, 2023

My service was great until I had to be towing back in for their mistake. More

by doug.haeberle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Ferman offers pick up and drop off which is very convenient. Or will offer a Lyft ride. More

by cynthia10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 19, 2023

Lots of construction work making service access very difficult. Parking is difficult. But great service from Mr Tom sfero. More

by lynngagny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sfero
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 19, 2023

William the service manager has done a very good job and i believe trys to take care of all customers no matter their demeaner... More

by joekemp1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 19, 2023

Whenever I have a issue or concern about my 22 Bronco, Stephen my service tech and Ferman Ford are always up to the task. I can't say enough about how pleased I am with Ferman Ford of Clearwater. More

by Grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 19, 2023

Whenever I have a issue or concern about my 22 Bronco, Stephen my service tech and Ferman Ford are always up to the task. I can't say enough about how pleased I am with Ferman Ford of Clearwater. More

by Grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 18, 2023

The issues I had with the salesman were handled to my satisfaction by the used car manager. More

by sb23711
Recommend Dealer
Yes
Employees Worked With
Leo Alibasic, Matt Murphy
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 18, 2023

Had a few issues on my vehicle service but William in the service department was able to get things on track More

by Fosnachtfive
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

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