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Ferman Ford - Service Center

Clearwater, FL

4.4
3,127 Reviews

3,127 Reviews of Ferman Ford - Service Center

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July 22, 2023

Very caring, did fantastic work, and was not disappointed at all...I wouldn't hesitate to go back. More

by deedee4154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 22, 2023

Always an amazing experience when I work with Cameron. They even offered to valet my car back to me which helped because I had to close at work. More

by mmayn18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Marshall
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 22, 2023

Good service. Friendly staff. Good communication. I had my car back looking like new very quickly. More

by eatannenbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 21, 2023

Home service was the answer to my situation. I can not leave my wife by herself. I have told other people about this service and they were surprised that an auto dealership had such a service. More

by drofj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 21, 2023

The service was great. But my car sustained some damage on my rear bumper. I now have a large yellow paint mark. Also, a $100. Gift card was stolen out of my car. It happen More

by pboyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Everything went as planned. Got the car back in a relatively quick amount of time. More

by tom.sfero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sfero, Shelly Krolikowski
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 21, 2023

No communication from the service center about our vehicle's problem and its progress. Very disappointed we have to call just to get updates 😕. Have 2 cars there in the service dept. now and if it w More

by teambrunner3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Rolon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nabil Loubani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sfero 10 stars
July 21, 2023

Every thing went find no wait time vehicle was done when was promised and was keep informed about service need or not need More

by shaunna.orestis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Costello
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 20, 2023

My service was great until I had to be towing back in for their mistake. More

by doug.haeberle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Ferman offers pick up and drop off which is very convenient. Or will offer a Lyft ride. More

by cynthia10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

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