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Ferman Ford - Service Center

Clearwater, FL

4.4
3,127 Reviews

3,127 Reviews of Ferman Ford - Service Center

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July 26, 2023

Received excellent and prompt service and was treated professionally and fairly. Will likely return for next service More

by sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 26, 2023

Last couple oil changes have lasted between90 minutes and 3 hours and both with appointments. Service agents always kind. More

by Dragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 26, 2023

Above and beyond making my experience as seamless and easy as possible. It can be frustrating having problems with your new truck and they didn’t make light of it. She let me know that things would be ta More

by jessimaire79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 26, 2023

Great and friendly service. Quick and courteous in getting me the help I needed. And I’ve been coming to them for three years More

by carlosbernot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 26, 2023

Ferman Ford was able to help me out and service my car when no one else would while we were on vacation More

by jasonf1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 25, 2023

Excellent work completed by the service staff. Steven Nardone was excellent as well. Everything went as planned and on time. Victoria was pleasant to deal with during the rental process. More

by MICHELLE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Krolikowski, Victoria Marshall, Scott Walls
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 25, 2023

Had an excellent experience with all the service staff. Steven Nardone the service advisor. Did an excellent job. The rental department process with Victoria was awesome as well. Very pleasant experience. More

by MICHELLE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly Krolikowski, Victoria Marshall, Scott Walls
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 25, 2023

Stephen Nardone is a master in dealing with aftermarket warranty companies. He is the Best. You shoukd pay him more as he is an asset to the company! More

by jpwalker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Nardone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 24, 2023

Service was amazing everyone was so helpful. Brian was extremely helpful in the process and made everything so much easier. More

by 1gabrielstanley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabil Loubani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jamieson
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 23, 2023

Bob Murray and Rick Tipton are rock stars! ! I ordered my truck in February was told it could take up to 6 months to arrive. Was delivered in 2 months, came perfectly ready after the service eq More

by greaterbaytree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tipton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

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