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Ferman Ford - Service Center

Clearwater, FL

4.4
3,127 Reviews

3,127 Reviews of Ferman Ford - Service Center

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July 30, 2023

Happy with the experience. Like any else, there is always room for improvement. Happy overall with my experience. More

by Babirafy95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ambrosio-Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 30, 2023

William was great treated me with class. Made it a good experience.He went above and beyond. More

by Domzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William assistant service manager
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 28, 2023

The Ferman RedTeam staff and administrators are so dependable and helpful. We rely upon the service department to keep us on our many travels. More

by sunnysnowflake55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 27, 2023

They all Waze took good care of my truck and had it ready on time when they said it would be ready More

by jeanne6892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Costello
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 27, 2023

Appointment was easy to make. Turn in was punctual and quick, texted when finished, and the pickup process was easy. More

by M Eaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Costello
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 27, 2023

Glad our family has Fords. This is the best place for service work, EVER! All 3 of our cars come here. More

by Gebentley61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bastas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Marshall, Alissa Audet
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 27, 2023

Good professional staff that was very helpful with my purchase very pleased with everyone that helped More

by lstokes.sitelead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bartholomew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Petar Gerdzhikov
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 27, 2023

Great job getting my truck in the shop in a shot time. Excellent and friendly customer service More

by toddsix50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

July 27, 2023

Bought a vehicle from them and few days later noticed my alignment was a little off. Brought it back to have the alignment checked and they didn't even bother to put it on the alignment machine. All they di More

by feezy727
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Vuncannon
July 27, 2023

It was a great experience. They made me feel welcome and very comfortable. The SUV was a great deal also. More

by mjstan_1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Wells
Aug 17, 2023 -

Ferman Ford responded

Thank you for your review!

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