Ferman Ford - Service Center

Very informative,dealt with requirements without an appointment whilst i waited. Prompt and polite service. appointment whilst i waited. Prompt and polite service. More

Great place to do business. Excellent atmosphere. Seems pleasing, and therefore it was a pleasant experience. Excellent atmosphere. Seems pleasing, and therefore it was a pleasant experience. More

Ferman has a really helpful set up for extended services-they actually pick up and drop off your vehicle. In my case this was definitely a "bonus" as I could keep on with the things I needed to acc services-they actually pick up and drop off your vehicle. In my case this was definitely a "bonus" as I could keep on with the things I needed to accomplish that day with with our interruption. There was a minor misunderstanding with a portion of the service that was handled well by Stephen Nardone (I really appreciate his efforts). I was able to obtain a pretty extensive service for my truck in advance of required mileage (I have a couple of long distance drives coming up) that will provide me peace of mind while on the road. I have also noted a specific increase in my mileage (it's tracked on. my instrument cluster so it's not a "guessing game") after the service which is very helpful. More

Handled a miscommunication about recall repair. Ford changed the process after I received a letter, resulting in the parts having to be ordered... resulting in a second appointment. William in th Ford changed the process after I received a letter, resulting in the parts having to be ordered... resulting in a second appointment. William in the service dept arranged for my car to be picked up and dropped off after they got the parts in stock. More

Had a slight discrepancy, once identified the team went out of there way to make sure I was taken care of and get the issue resolved. out of there way to make sure I was taken care of and get the issue resolved. More

Brian was extremely helpful and made the process smooth and easy. I highly recommend Ferman Ford and again, ask for Brian! and easy. I highly recommend Ferman Ford and again, ask for Brian! More

Friendly employees and always helpful from moment you walk in until you need a ride. walk in until you need a ride. More

Always very friendly and courteous. Always keeps me informed and they don’t make me wait long. Always keeps me informed and they don’t make me wait long. More

The Ferman Clearwater collision center exceeded my expectations. Trevor and Ashley were great. The team there goes the extra yards and delivers expectations. Trevor and Ashley were great. The team there goes the extra yards and delivers More