Ferman Ford

I had purchased a low mile vehicle from the used car department for my son's first car. The next day, which happened to be Sunday, the car had some starting issues. I notified the salesman that day of t department for my son's first car. The next day, which happened to be Sunday, the car had some starting issues. I notified the salesman that day of the problem. By Tuesday the used car manager Nathan DeFreitas had me bring the vehicle in to try and solve the problem. The car ran great for a full week until the following Tuesday when it again wouldn't start. I notified Mr. DeFreitas and again he told me to please bring the car in to get the problem corrected. It is nice to have a dealership helping out the consumer after the sale. More

Took my 08 Mercury Mariner with 43707 miles(at the time) to have it fixed after noticing a tansmission fluid leak in front of my car. The car has a powertrain waranty until May 2013 or 100.000 total miles.) to have it fixed after noticing a tansmission fluid leak in front of my car. The car has a powertrain waranty until May 2013 or 100.000 total miles.) It turned up to be a transmission fluid cooler leak(something that Ford Company is very well aware of(TSB issued)). To Jeremy's credit, he tried to run it under warranty, but came up empty handed. For some reason, the cooler is a part of the condenser for A/C system, therefore not covered under powertrain warranty(????) I am now out of $925.96, and Ford Company and Countryside Ford dealerdhip refuse to do anything about it. When I brought up all the problems with this particular part in other models(08 Escape, 08 Mariner, 08 Mazda Tribute), they could not wait for me to just pay for a repair and leave(Jeremy even started the car for me!). Called the Ford Company, and after over the week they refused to do anything about it either. Folks, beware of Ford Company products as they refuse do take care of the substandard parts they put in their cars. I will get rid of my Mariner as soon as possible and will never buy another Ford product. I will also spread the word as far as I can. More

Made appointment with Quick Lube for service at 11:30 AM. I was there on time, maybe a few minutes early, but they didn't even take my vehicle into the shop until 12:15. The did the oil change and recommende I was there on time, maybe a few minutes early, but they didn't even take my vehicle into the shop until 12:15. The did the oil change and recommended a front end alignment which I purchased; took another fifteen to twenty minutes. Service was O. K. but I felt I should have had quicker service with an appointment. When I questioned t the service manager about this all he could say was that I was second in line when i came in but couldn't explain why other vehicles were taken before mine when I had an appointment. All in all, I usually get pretty good service here but this time it was pretty poor with very poor time management on the part of their service people. It had better be much improved my next time or I will be taking my vehicle elsewhere. I did purchase my Ford here. More

I met Jeremy when I had to go to the dealer to chip keys & a fob made. The price was reasonable and far less than Walker Ford had quoted me. I asked Jeremy for estimates on tires for my 2003 Mach 1. That a & a fob made. The price was reasonable and far less than Walker Ford had quoted me. I asked Jeremy for estimates on tires for my 2003 Mach 1. That afternoon, he faxed me 5 quotes. Using those quotes, I got some other estimates. The prices quoted from Countryside were either less or right in line. And, a tie rebate from Ford even made them less! More

Had a bad experience with Tyrone Mazda before but loved my car, so I thought I'd give Countryside Mazda a try. They did above expectations. Very happy with the experience and with my new car. my car, so I thought I'd give Countryside Mazda a try. They did above expectations. Very happy with the experience and with my new car. More

I can say without hesitation that Dariusz Chrzanowski provided the highest level of service in every aspect of my recent car-buying transaction. I spent a fairly lengthy amount of time searching for provided the highest level of service in every aspect of my recent car-buying transaction. I spent a fairly lengthy amount of time searching for the vehicle that would best meet my needs and visited many dealerships for various car manufacturers in the area. In addition to the fact that the Mazda CX-5 ended up at the top of my list for price, value and advanced features, one of my reasons for purchase at this dealership was because of the care and attention I received from Mr. Chrzanowski. He has been, without question, the easiest auto salesman I have worked with to date. I would not hesitate to recommend him as well as Mazda products to others. More

Rob Hobbs ROCKS! I went in with very specific needs and Rob listened and worked with me to get me into an Explorer that is pretty much a perfect match. The entire shopping/buying/financing/delivery experie Rob listened and worked with me to get me into an Explorer that is pretty much a perfect match. The entire shopping/buying/financing/delivery experience was very easy because the entire staff worked seamlessly with me and with each other. I visited other dealerships (Ford and other) while shopping around and although every experience was good, Rob and the Countryside team seemed to be the most motivated to deliver. Rob researched a number of vehicles; found and offered a various Explorers that would meet my needs and as we discussed each one we narrowed the selection to THE one. So far I'm very happy with it. The eco boost engine delivers good power and mpg (last night I saw 25.3 mpg on my 20-mile drive home from work); the Explorer is a very smooth ride and I expect a very long relationship with it and Countryside. I definitely recommend them. More

i went in the dealership looking to buy another car.When i went in everyone was friendly..I got a sales consultant named Keith Cox, he was very friendly and i felt that he went out of his way to sell me a n i went in everyone was friendly..I got a sales consultant named Keith Cox, he was very friendly and i felt that he went out of his way to sell me a nice used car, i was very happy when i drove away and waved good-bye and knew that i made a good deal..I have no complaints about Keith or Countryside Ford, i recommend them to everyone. More

We came in to look at a vehicle, then changed our minds to another vehicle and the staff did everything to get everything done so we could drive home that night in our new car. to another vehicle and the staff did everything to get everything done so we could drive home that night in our new car. More