Ferman Ford

I am a Disabled Vietnam Veteran. When I checked in I showed my military identification and was told the rebate would be in Ford Points. A week later I checked Ford Pass no points I c When I checked in I showed my military identification and was told the rebate would be in Ford Points. A week later I checked Ford Pass no points I called and left Jeff a message. Two days later no call and no points. I call a second time and left a message. Three days later no call and no points. Very poor customer service More

Stephen was amazing and super helpful! Provided the best solution and was patient throughout the entire process Provided the best solution and was patient throughout the entire process More

I was told but I could not get the discount that my company offers because it was a final price! The sales department came out to try and get me to sign the paperwork before I even saw the car! When I company offers because it was a final price! The sales department came out to try and get me to sign the paperwork before I even saw the car! When I refuse he said I would never find another car like that again and that I should sign before someone else takes it! Now I know why, and it been in an accident and they work going to tell me! More

Great experience with Ferman. Salespeople were friendly and knowledgeable. Can’t wait for the new building to be finished! Salespeople were friendly and knowledgeable. Can’t wait for the new building to be finished! More

Very mundane service adviser. ( Maybe having a bad day..,) He filled all the squares so to speak and that was it. He did not give me any details on the 30K service for my vehicle. ( Maybe having a bad day..,) He filled all the squares so to speak and that was it. He did not give me any details on the 30K service for my vehicle. I had to ask some unnecessary questions as a result. No personalized service from this service adviser. More

Very pleasant “bedside manner”. The transaction was smooth and worry-free. Everything important was taken care of (registration, insurance, warranty, etc) Chris Koprowski was pleas The transaction was smooth and worry-free. Everything important was taken care of (registration, insurance, warranty, etc) Chris Koprowski was pleasure to deal with. I would definitely buy another car from them in the future. More

Wonderful experience, everything I dreamed it could be and more! Dominick was warm, caring and tender sales associate, Scott as well. I filled out this sme survey aboyt 2 weeks ago so the more times I get and more! Dominick was warm, caring and tender sales associate, Scott as well. I filled out this sme survey aboyt 2 weeks ago so the more times I get asked to do so, the more ridiculous these will become. More

We had a wonderful experience purchasing our Ford Explorer at Ferman Ford. Our salesman, Brandon, was knowledgeable, respectful and friendly. It was a pleasure speaking with everyone involved. Explorer at Ferman Ford. Our salesman, Brandon, was knowledgeable, respectful and friendly. It was a pleasure speaking with everyone involved. More

Excellent service . i have never got such a wonderful experience from any of the other ford dealers i was with . You guys rock continue the good job. i have never got such a wonderful experience from any of the other ford dealers i was with . You guys rock continue the good job. More

They are always very friendly and fix my car quickly and most the time sooner than expected. most the time sooner than expected. More