Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Fast service Had recall work done and they beat the estimated time by almost an hour. Very pleased with that. Fast and friendly service. They have always done good Had recall work done and they beat the estimated time by almost an hour. Very pleased with that. Fast and friendly service. They have always done good work on my Jeep including adding a lift kit and other things. More

Best part of experience was meeting the team Had some initial confusion on the phone, as the representative scheduled the appointment too late in the day for the service requested. The representa Had some initial confusion on the phone, as the representative scheduled the appointment too late in the day for the service requested. The representative also failed to return my request for an estimate of the likely cost for the service. When I called back the next day, Tom was able to correct the scheduling and provide an estimate. Once I got to the dealership, everyone there was so helpful and friendly. I told them I was looking at eventually getting a motorcycle. One of the sales staff told me they actually had a bike in the used car area (a beautiful 2017 road king, by the way). I had a good time chatting with the staff and other customers. When the work was done, it actually came in well under the estimate, which was really good news. Bring your vehicle down for great service and expect a great customer service experience. More

I found the service tech very knowledgeable and professional I gave the review rating as excellent customer service. I was offered a text to check on the progress of my vehicles maintenance. And was alerted to a I gave the review rating as excellent customer service. I was offered a text to check on the progress of my vehicles maintenance. And was alerted to a recall. With my chrysler 200. More

Excellent Service Always get excellent customer experience at this location. They treat you well and get you in and out fast. I love my Jeep Wrangler! Thank you Ferman. Always get excellent customer experience at this location. They treat you well and get you in and out fast. I love my Jeep Wrangler! Thank you Ferman. More

PRETTY SHOOK!!! Brian Guest is AWESOME!!! very attentive with GREAT customer service skills!!! Explained to him the issues with my Jeep Wrangler and did everything I Brian Guest is AWESOME!!! very attentive with GREAT customer service skills!!! Explained to him the issues with my Jeep Wrangler and did everything I said, although I can't say much with the mechanics because the issues of the Jeep still exist nevertheless when I called my week he called right back the same day. More

Checking on Speakers Kevin evaluated speaker system and explained the function of each speaker set. Also, suggested oil change and tire rotation. No complaints with serv Kevin evaluated speaker system and explained the function of each speaker set. Also, suggested oil change and tire rotation. No complaints with service. Will use again. More

Tom Bambard is super to work with. All the employees are courteous and do care about doing quality work. I would give them a ten rating if it was available. It is a pleasure dealing wit All the employees are courteous and do care about doing quality work. I would give them a ten rating if it was available. It is a pleasure dealing with Tom Bambard. More

Smooth process I had previously secured my appointment through Cory Rego and delivered my vehicle well in advance to allow for any time issues. I had other pressing I had previously secured my appointment through Cory Rego and delivered my vehicle well in advance to allow for any time issues. I had other pressing business and was able to complete it and the service was complete when I returned. I was quickly cared for by the service desk and cashed out without any delays. More

A service center that knows what they are doing and trust I wouldn’t take my Jeep anywhere else. The funny part is I purchased my Jeep at another local dealership, and even though they gave me free maintenanc I wouldn’t take my Jeep anywhere else. The funny part is I purchased my Jeep at another local dealership, and even though they gave me free maintenance service with the vehicle, I still take my Jeep to Ferman. I rather pay and have my Jeep serviced right. More

extremely satisified customer .. Svc/Mgrs ...Bob & Milo always listen to any concerns, the Yellow Team in Service does a great job and I always leave very happy and satisfied ....... Svc/Mgrs ...Bob & Milo always listen to any concerns, the Yellow Team in Service does a great job and I always leave very happy and satisfied ....... More