Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
EXTREMELY POOR I took my 2016 Challenger 392 Hemi Scat Pack Shaker in for its very first service, an oil change and tire rotation. The service technician scratched m I took my 2016 Challenger 392 Hemi Scat Pack Shaker in for its very first service, an oil change and tire rotation. The service technician scratched my wheel. I didn't realize it until about a week later since I garage (only 5600 miles) it most of the time. I also notified the service department representative three times before getting a reply. They said it looked like curb damage and only offered to have it fixed at a discounted price since there is no proof it occurred there. I know that to be false since I take the utmost care of my car and literally treat it like one of my children. I have learned a valuable lesson, take pictures or a video of your vehicle before taking it in for service! Do not assume that since they are an official Dodge dealer that they care about your vehicle. I would highly recommend to NOT take your vehicle here for any kind of service. More
Comfortable and quick Very happy with service! Quick, friendly, and comfortable I didn’t want to rotate tires cause of price, but after reading up on it. I think it was wi Very happy with service! Quick, friendly, and comfortable I didn’t want to rotate tires cause of price, but after reading up on it. I think it was wise to get it done after 12000 miles. More
Good Experience BEING EARLY FOR MY APPOINTMENT, I ASSUMED THAT I WOULD BE WAITING. HOWEVER, I RECEIVED HELP VERY PROMPTLY AND MY WAIT WAS PLEASANT AND ABOUT AS MUCH BEING EARLY FOR MY APPOINTMENT, I ASSUMED THAT I WOULD BE WAITING. HOWEVER, I RECEIVED HELP VERY PROMPTLY AND MY WAIT WAS PLEASANT AND ABOUT AS MUCH TIME AS I HAD SCHEDULED. More
No comment . I don’t really like writing reviews like this. I prefer to take multiple choice surveys. We have never had a bad experience at Feeman and would high . I don’t really like writing reviews like this. I prefer to take multiple choice surveys. We have never had a bad experience at Feeman and would highly recommend them to everyone More
Awesome experience, Great service. Anytime I brought my truck in for service they did an exceptional job. The facilities are top-notch. Even when they are doing extensive service the wa Anytime I brought my truck in for service they did an exceptional job. The facilities are top-notch. Even when they are doing extensive service the wait is a pleasant experience. I highly recommend them for new car purchases and service. More
Service Brought my fleet vehicle in for regular maintenance and factory recall. Saturday appointment! Great because it's the only day I could drop it off. Brought my fleet vehicle in for regular maintenance and factory recall. Saturday appointment! Great because it's the only day I could drop it off. More
Awesome! Great service, great people. Will recommend them anytime for service or a new vehicle. Keep up the great work!!! I look forward to my next visit. Great service, great people. Will recommend them anytime for service or a new vehicle. Keep up the great work!!! I look forward to my next visit. More
Jeep service center Great customer service, they take the time to explain everything to you an make sure that your vehicle is fixed correctly with the lease amount of mon Great customer service, they take the time to explain everything to you an make sure that your vehicle is fixed correctly with the lease amount of money out of your pocket. More
Great service! I received great service for my Jeep! I needed work done on a Saturday because of my work schedule as a teacher. The guys did everything I planned for I received great service for my Jeep! I needed work done on a Saturday because of my work schedule as a teacher. The guys did everything I planned for and even added on a recall task that I just received a notice in the mail for the previous day. I really thought I’d have to make another appointment for that, but they got it all done in a timely manner. If you got to spend a lot of time getting your vehicle serviced on a Saturday, you can’t find a better waiting area than Ferman. Free refreshments and pleasant staff! Doesn’t get much better! More
Great service Pleased with the service of my oil change and a recall on my Jeep! I will be back for my next oil change. The waiting area makes it easy. Pleased with the service of my oil change and a recall on my Jeep! I will be back for my next oil change. The waiting area makes it easy. More