Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Consistently an A+ I bought my Jeep brand new from Ferman in June 2011 and wouldn't think of having service performed by anyone else. Brian Guest is my service adviser a I bought my Jeep brand new from Ferman in June 2011 and wouldn't think of having service performed by anyone else. Brian Guest is my service adviser and provides personalized service catered to my Jeep, my driving habits (only 40,000 miles in 7 years) and my schedule. He always has time for me and my questions and works hard to ensure all are answered and addressed. More

Great work Brian was excellent help and very nice. Got my car in and out faster than expected. 10/10 would recommend. Answered all questions that I had great to Brian was excellent help and very nice. Got my car in and out faster than expected. 10/10 would recommend. Answered all questions that I had great to work with. More

The service staff were awesome! I arrived 2 hours early and didn't expect to get in and out. However, they were still able to get me out before my actual appointment time. I arrived 2 hours early and didn't expect to get in and out. However, they were still able to get me out before my actual appointment time. More

Hassle Free Came in with a tire light/ slow tire leak. I had to arrive early because of my work and Tom greeted me and got me checked in for Brenda. My tire was c Came in with a tire light/ slow tire leak. I had to arrive early because of my work and Tom greeted me and got me checked in for Brenda. My tire was covered under my roadside/ tire hazard warranty so when Brenda called me that the vehicle was done, all I had to do when I came back was sign my paperwork and I was on my way. More

Chrysler repair Great service department. Friendly knowledgeable advisers. Kevin was a great help. We appreciate all the efforts on our behalf to fix our hardtop c Great service department. Friendly knowledgeable advisers. Kevin was a great help. We appreciate all the efforts on our behalf to fix our hardtop convertible!! Thank you!! More

Warranty work Kevin was very friendly and helpful with the issues that I had with my jeep. I have recommended him to other jeep owners. His customer service is far Kevin was very friendly and helpful with the issues that I had with my jeep. I have recommended him to other jeep owners. His customer service is far better than I have recieved at other dealerships. More

always do what they say always done on time or sooner . i never have a problem working with them. Tom in service is great and honest guy no reason to doubt him. always done on time or sooner . i never have a problem working with them. Tom in service is great and honest guy no reason to doubt him. More

Engine malfunction light continues to come on. They could not locate the problem, so provided a loaner ( new Dodge) for me to drive. They eventually resolved the problem in two days. Very professio They could not locate the problem, so provided a loaner ( new Dodge) for me to drive. They eventually resolved the problem in two days. Very professional and friendly staff. More

Quick easy service Everyone was very friendly and helpful. Easy to get in and out. I had no waiting and the shuttle was very helpful. Nice to work with. Everyone was very friendly and helpful. Easy to get in and out. I had no waiting and the shuttle was very helpful. Nice to work with. More

Last free oil change When I purchased the Durango from a dealership in Punta Gorda in 2016 (now under new management), I was not informed that the vehicle came with free o When I purchased the Durango from a dealership in Punta Gorda in 2016 (now under new management), I was not informed that the vehicle came with free oil changes for two years post purchase. When I had a warranty issue arise, I brought it to my local dealer - Ferman - who told me about the free oil changes. My fourth and last oil change occurred just before the two year period was finished (4-28). Made the appointment, brought it in, and was finished in one hour - oil change plus tire rotation. Fast and easy. More