Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Wonderful My tire pressure was low and I thought I had a nail in my tire. I needed to be seen immediately. They worked me in on a busy day. I also was able to My tire pressure was low and I thought I had a nail in my tire. I needed to be seen immediately. They worked me in on a busy day. I also was able to get an oil change as well. More

Repairs needed I had several parts that needed replacing and the dealer completed repairs several hours earlier than they predicted. I was constantly kept updated. T I had several parts that needed replacing and the dealer completed repairs several hours earlier than they predicted. I was constantly kept updated. Thanks so much! More

A quick visit.. Just had a quick visit to get the master switch fixed in order for the front power windows to work. Kevin and the service department were able to expe Just had a quick visit to get the master switch fixed in order for the front power windows to work. Kevin and the service department were able to expedient assess the situation, fix it and had me on the road in no time!!! Thanks!!! More

Service Perform to our Dodge Caravan STX 05 Anthony Cagley was a good Service Advisor he went above and beyond, he did work with us. The service they perform to our Dodge Caravan STX 05 was grea Anthony Cagley was a good Service Advisor he went above and beyond, he did work with us. The service they perform to our Dodge Caravan STX 05 was great, and the time for pick up Anthony answer all our questions, we will definitely will keep going back! More

Dealer who cares Highly recommend Ferman Jeep in Lutz. Had the pleasure in working with Anthony service rep. PER Jerry Ulm Jeep whom quoted me $1100 for 30k service. A Highly recommend Ferman Jeep in Lutz. Had the pleasure in working with Anthony service rep. PER Jerry Ulm Jeep whom quoted me $1100 for 30k service. Anthony advised me most of the items on the pamphlet wasn't necessary. Only thing he recommended was induction service. He was willing to charge me for unnecessary work if I insisted. Keep in mind i drove from all the way from South Tampa which is close 40 miles to this location. Highly recommend and make sure to ask for Anthony! More

Very fast and convenient! Scheduled oil change and tire rotation at 1:30pm for a 2:20pm available service slot in their web app. They performed their inspection and notified m Scheduled oil change and tire rotation at 1:30pm for a 2:20pm available service slot in their web app. They performed their inspection and notified me my front brakes needed replacement. I had all work completed and on my way home by 4:45pm. Very Happy! More

My advisor was great Awesome service with a friendly staff. I called in and they booked me the same afternoon. The waiting room was clean and comfortable. Definitely comin Awesome service with a friendly staff. I called in and they booked me the same afternoon. The waiting room was clean and comfortable. Definitely coming back My salesman Brad even stopped in and said hello. More

Great Service The repairs for our recall were completed within the time frame given. I rarely experience this at other dealership service departments. Anthony was g The repairs for our recall were completed within the time frame given. I rarely experience this at other dealership service departments. Anthony was great to work with. More

Easy Booking Booked easily and fast service once it was booked. I dropped it off ant 730 and told it would be 4 to 5 hours and by 0930 it was ready for pickup :) Booked easily and fast service once it was booked. I dropped it off ant 730 and told it would be 4 to 5 hours and by 0930 it was ready for pickup :) More

Anthony is awesome to work with Anthony was awesome to work with. he did not have a loaner car and reached back out with a date that worked and had the loaner. Truly a professional Anthony was awesome to work with. he did not have a loaner car and reached back out with a date that worked and had the loaner. Truly a professional More