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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,072 Reviews

1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 29, 2024

I was notified immediately by Michael to advise me the issue with my Jeep and how long it would take and to advise me if any cost would be due. Overall everything was great . More

by brendaroyaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 30, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 28, 2024

Clean dealership with good customer service and convenient hours. My experience was a positive one. More

by Mcaj950745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 29, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 23, 2024

Service was exceptional. I had to arrive earlier than scheduled and it was no problem for them. They took great care of me. My service person, Kevin,was professional and cou More

by castsmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 24, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 22, 2024

My experience was Fast and Great customer service! Was very pleased!Thank you so much! More

by Alexander724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Apr 23, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 19, 2024

Kevin was awesome! Took care of everything with ease and got my jeep back to me as quick as possible More

by Ariel8497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 22, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 16, 2024

10K Mile service on our 2023 RAM. Keith and the Service Department got me out of there pretty quick. More

by firstfulk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo in Sales, Keith in Service
Apr 17, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 13, 2024

So far so good! Michael was very attentive. He even put some gas in my car because it was very low. More

by wa98zoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 12, 2024

Michael provided exceptional customer service and worked to address the concerns I had when I brought my car in. More

by Kelly Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 09, 2024

Great service, no lengthy wait, kept us informed via text. I am a satisfied customer More

by Pcmoore28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 10, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 09, 2024

Kevin is a true profession, who was courteous and attentive to my needs, reviewed my four wheel alignment results, gave me his feedback, asked if there was any questions or complaints, updated me on More

by David Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Service Advisor
Apr 10, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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