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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,047 Reviews

1,047 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 16, 2024

10K Mile service on our 2023 RAM. Keith and the Service Department got me out of there pretty quick. More

by firstfulk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo in Sales, Keith in Service
Apr 17, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 13, 2024

So far so good! Michael was very attentive. He even put some gas in my car because it was very low. More

by wa98zoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 12, 2024

Michael provided exceptional customer service and worked to address the concerns I had when I brought my car in. More

by Kelly Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 09, 2024

Great service, no lengthy wait, kept us informed via text. I am a satisfied customer More

by Pcmoore28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 10, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 09, 2024

Kevin is a true profession, who was courteous and attentive to my needs, reviewed my four wheel alignment results, gave me his feedback, asked if there was any questions or complaints, updated me on More

by David Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Service Advisor
Apr 10, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 08, 2024

Teresa was great. Not only friendly, but professional and knowledgeable as well. I look forward to working with her again in the future. More

by Gladiator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Apr 09, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 05, 2024

The service department was extremely helpful they took the time to explain to me what was needed for my car, the pricing was extremely competitive with other non Mopar shops I had shopped before. They fol More

by tfrosty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Cooper
Apr 08, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 02, 2024

Ferman is incredibly lucky to have Brian Guest as a service professional at its Wesley Chapel Chrysler location. Brian is the reason I bring all four of my Chrysler/Dodge vehicles in for service. H More

by Phillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 03, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 01, 2024

Great service guys every time I go there. I will recommend them to anyone thanks More

by larry5908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales
Apr 02, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 31, 2024

The service was great! My drivers side window was stuck down and I need it fixed right away as I had a trip planned. The service center was booked for three days, so More

by Goodboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 01, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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