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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,048 Reviews

1,048 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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May 06, 2022

I was able to wait on the service that took exactly the time that was stated. More

by dpetti2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

May 09, 2022 -

dpetti2 responded

Gary Javier was the Service Advisor. He was very thorough, the work was done within an hour, paperwork was ready, and I checked out quickly. Can not ask for more than that. A very good service experience.

April 26, 2022

Very fast and pleasant experience. Staff was very informative and professional. I will be back and send referral More

by Pattikelloggpatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 26, 2022

Evan helped me out with setting up servicing on my jeep, and throughout every step he was kind and knowledgable and really advocated to get the work done on my car as soon as possible. I appreciate all the More

by ccate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Brunner
Apr 27, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 24, 2022

I arrived at Ferman without an appointment. My schedule had changed and I had the day open to take care of my car. Gary and Braian worked my vehicle into tee cahedule and it was taken care of More

by Dorry N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 25, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 21, 2022

Fast service. Great experience with the service manager. Clean facility and immediate notification of completion of service More

by JohnFran1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 25, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 19, 2022

Ferman’s service department is outstanding, the entire staff is friendly, professional and helpful. I needed an oil change and tires rotated on my Ram the work was completed quickly while I waited. The wa More

by javelezjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Apr 20, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 19, 2022

The whole team at Cypress creek cdjr are the most professional group of people at any dealership I have ever dealt with! Kevin jhonacki is my personal advisor. The best in the business!!! More

by RANDALJFOX67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin jhonaki
Apr 20, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 04, 2022

Brian Guest is AMAZING! !!! He is incredibly reliable and honest. He has taken care of my van for years and always makes sure everything is done correctly and fast. Cannot More

by shawnasarnaik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 04, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 02, 2022

As a customer I’m always pleased with Jeep Fermans customer service. As I was getting ready to pay my advisor discovered coupons for me and saved me a significant amount of money. As a result, I will More

by mikematos83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 04, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

March 30, 2022

Appointment was easy to schedule and availability was fast. The service was completed on time More

by RCrash31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad in service
Mar 31, 2022 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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