Back

Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,072 Reviews

1,072 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Sort by
December 01, 2024

I have worked with this dealership on numerous occasions and always had a relationship with them. I went to have my 2020 Cherokee serviced and actually bought a 2025 Grand Cherokee while I was there. Good d More

by tstairs49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Dec 02, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 28, 2024

EXCELLENT SERVICE WONT TAKE ANY OF MY TRUCK ANY WHERE ELSE!!! THANK YOU! LOOKING FORWARD TO MY NEXY SERVICE APPOINTMENT! More

by DIVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gray Burtchaell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Reising
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Semidey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SERVICE MANAGER
Dec 02, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 25, 2024

Bryan was extremely helpful and I always have my work done at the service department. More

by margaret1x1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 23, 2024

I’ve had bad experiences here before, however, this one was nothing but excellent. Brian did an exceptional job and was extremely professional. They diagnosed the problem quickly and had it repaired within More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 25, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

November 17, 2024

Superior service and friendly staff. I always have my car serviced by Ferman automotive technicians. More

by COE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 18, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 28, 2024

I have been coming to the Ferman Dealership at Wesley Chapel for 5 years now and I have nothing but compliments for the establishment. More

by Gregorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 29, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 26, 2024

Great good customer service thank you very much save my problem good experience great job More

by fawzisuleiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 21, 2024

They accurately identified issues needing immediate repair. When after the repairs there were still issues, we brought the car in for check of the battery connections. It turned out after replacement More

by glitterfly78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (Service)
Oct 22, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 15, 2024

The service department does a good job of communicating, correcting customer issues, in a timely manner. More

by Teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 15, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

October 09, 2024

Brian my service tech is awesome. He is very knowledgeable and takes care of all his customers. More

by sharptailguy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian in setvice
Oct 09, 2024 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!